Resolving Application Crashes and Freezing

In the rare instance where the application is either crashing or freezing, please review the following:

If the application crashes on start up, or when you change the themes or camera settings, please read this article.

If the application freezes after pressing the spacebar and before you see the count down, there is probably an issue with the sound in your operating system. You will either need to re-install your sound drivers, or turn off sound in the application. Please see


If the application crashes when setting up the printer or printing, there is probably an issue with your printer. Please verify the printer queue is running. Or your printer drivers are corrupt and need to be re-installed.