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photo album

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photobooth.makarska

14 Sep, 2020 06:54 PM

Hi, i have problem with photo album. i use option to save picture in folders, and its work perfect, till few mounth ago. After that all pictures disappear. folders everything. Didnt erase, nothing, just disappear after couple of days. picture are there day or two and after that just disappear.

1. Support Staff 1 Posted by John on 14 Sep, 2020 06:59 PM

   

   Can you send a screenshot of the saving settings? Go to Settings (press
   ctrl-1 to display) > Saving

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2. 2 Posted by photobooth.maka... on 14 Sep, 2020 07:50 PM

   

   [image: image.png]

   pon, 14. ruj 2020. u 20:59 John Wu <[email blocked]>
   napisao je:

   • image.png 74.9 KB
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3. 3 Posted by photobooth.maka... on 14 Sep, 2020 07:56 PM

   

   for folder this is message
   [image: image.png]

   pon, 14. ruj 2020. u 21:50 Photo Booth Makarska <
   [email blocked]> napisao je:

   • image.png 74.9 KB
   • image.png 157 KB
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4. Support Staff 4 Posted by John on 14 Sep, 2020 08:02 PM

   

   You have date subfolders enabled, so it will create a new folder each day.
   You need to go up one folder and into the date folder for the day of
   the event

   • sparkbooth.jpg 106 KB
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5. 5 Posted by photobooth.maka... on 14 Sep, 2020 08:23 PM

   

   I use your product almost 2 years. But this problem appear after last
   update few mounts ago... last picture what i take are also gone a
   didnt have after that new event...Everytime i open app all picture are
   erased!
   [image: image.png]

   pon, 14. ruj 2020. u 22:02 John Wu <[email blocked]>
   napisao je:

   • image.png 445 KB
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6. Support Staff 6 Posted by John on 14 Sep, 2020 08:26 PM

   

   Can you send your log by holding down shift-ctrl-9 from Sparkbooth's main
   screen?
   Or see http://help.sparkbooth.com/kb/how-to/sending-support-requests

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7. John closed this discussion on 22 Oct, 2020 02:57 PM.

8. photobooth.makarska re-opened this discussion on 14 Sep, 2023 05:45 AM

9. 7 Posted by photobooth.maka... on 14 Sep, 2023 05:45 AM

   

   Thks..
   Can this qr code be printed on photo. Example in att?

   sub, 9. ruj 2023. 15:14 Jorge Oliva <[email blocked]> je
   napisao:

   • FB_IMG_1694670194100.jpg 72.1 KB
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10. Support Staff 8 Posted by John on 14 Sep, 2023 02:01 PM

    

    If it just a static image, you can add it on the layout like any other
    image

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