Request Help via SKYPE with Joe

Post your Help requests here to schedule a Skype call with Joe. If you want a live one on one help session, this is where you should post your requests. NOTE: I (Joe Connell) only speak English, so you will need to also speak English for us to connect and talk via Skype. If you do not have Skype, it is FREE at for internet calls computer to computer. This is the best way to learn where I can share my screen and show you how to .... what ever it is related to the software or creating custom layouts.

My Skype user name is ccuvideo just send a Contact Request in Skype and you will be added to the Contact list

Title State Replies Latest Post
Maria cristina's Avatar


open 1 18 Oct, 2021 08:35 PM by Joe Connell
claudio aguero's Avatar

no puedo activar esta version

resolved 1 19 Aug, 2021 03:17 AM by Joe Connell
pamela's Avatar

no puedo hacer la compra de una licencia

resolved 1 06 May, 2021 04:07 PM by John Wu
Dupuy 's Avatar

Problem udapte Adobe air

resolved 1 02 Mar, 2021 03:00 PM by John Wu
Natalia's Avatar

configueacion inpresora

resolved 3 14 Sep, 2020 02:41 AM by John Wu
leon carpenter 's Avatar

im abeginner i need set up help

resolved 1 02 Sep, 2020 07:53 PM by John Wu
fred's Avatar

sparkbooth 6 and 7 both crash on my computer

resolved 1 02 Sep, 2020 01:43 PM by Jorge Oliva
Junior Araujo's Avatar

gostaria de trocar meu pacote

resolved 5 12 Mar, 2020 06:51 PM by John Wu
Joaquín's Avatar

Seleccionando configuracion (Ctrl+1) el programa permanece cargando sin responder a ningún comando. Selecting configuration (Ctrl + 1) the program continues loading without responding to any command.

resolved 1 16 Feb, 2020 11:52 PM by Jorge Oliva
nathyfranco97's Avatar

Setting up margins

resolved 1 06 Feb, 2020 04:56 PM by John Wu
Andres Acosta's Avatar

Camara logitech

resolved 2 22 Jan, 2020 08:21 PM by Rob (ZCZ)
Maria Crisitna dias Neves Oliveira's Avatar

Time of Licensa

resolved 1 26 Dec, 2019 04:18 PM by John Wu
carlos's Avatar

i want to talk to Joe

resolved 2 10 Dec, 2019 09:26 PM by Joe Connell
elizabeth 's Avatar


resolved 1 05 Dec, 2019 08:24 PM by John Wu
hernanzapata911's Avatar

tengo muchas licencias con el mismo email

resolved 2 05 Dec, 2019 07:05 PM by Joe Connell
issam's Avatar

Trial version for Mac

resolved 2 30 Oct, 2019 05:21 PM by John Wu
Ronald Perumal 's Avatar

Software issue

resolved 1 02 Oct, 2019 11:11 AM by Rob (ZCZ)
Ronald Perumal 's Avatar

how do you run the anit virus

resolved 0 02 Oct, 2019 05:45 AM by Ronald Perumal
andyhchacon's Avatar

Flash delay after on screen click

resolved 6 03 Sep, 2019 11:54 PM by Joe Connell
Pedro Hernandez's Avatar

Ayuda con sparkbooth

resolved 1 05 Jul, 2019 05:53 PM by John Wu
Leobardo Salgado's Avatar

need another activstion on another device

resolved 1 28 Jun, 2019 06:24 PM by John Wu
Jessy's Avatar

Photo strip AND 6x4

resolved 5 26 Jun, 2019 01:54 PM by Jessy
lacabinaeventi's Avatar


resolved 1 13 Jun, 2019 02:43 PM by Joe Connell
marcovoch's Avatar

enviar gif por correo

resolved 1 20 May, 2019 04:28 PM by John Wu
info's Avatar

lag between flash going off and photos being taken on touch screen view - clients move too early as a result

resolved 2 05 Mar, 2019 01:07 AM by Joe Connell
Susan Jimenez's Avatar

My custom design was put in wrong

resolved 15 02 Mar, 2019 08:46 PM by whosmaldo
Toriarn Weldon's Avatar

refund on two activation

resolved 1 01 Feb, 2019 02:01 AM by John Wu
gonzalo's Avatar

licence fail

resolved 7 01 Feb, 2019 12:56 AM by msanchez
Francisco Soto's Avatar

problem with photo

resolved 15 20 Jan, 2019 01:51 AM by Francisco
Terri 's Avatar


resolved 0 28 Nov, 2018 03:33 PM by Terri

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