PROBLEMAS CON LIVE VIEW
Hola estamos teniendo problemas con el programa, estábamos en un evento y nos apareció este problema que no hemos podido solucionar. Todo iba bien hasta que el programa no responde y nos sale este mensaje, Hemos configurado la cámara desbloqueando el live view para que siempre este activa y en el programa igual y sigue dando este error. Necesitamos ayuda porque tenemos Eventos y no queremos que nos vuelva a ocurrir ya que tira por tierra todo nuestro trabajo. Muchas gracias!
Hello, we are having problems with the program, we were at an event and this problem appeared that we have not been able to solve. Everything was going fine until the program does not respond and we get this message, We have configured the camera unlocking the live view so that it is always active and in the same program and it continues to give this error. We need help because we have Events and we don't want it to happen to us again since it ruins all our work. Thank!!
WhatsApp_Image_2022-06-13_at_2.10.59_PM.jpeg
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Support Staff 1 Posted by Joe Connell on 13 Jun, 2022 12:36 PM
A DSLR camera is not built to be on for extended periods of time and
it will shut down to prevent over heating. Even when you Turn Off Auto Shut down...
it is not a software issue.
You need to have small fans in your box to keep the equiptment cool
the camera will not be able to run for extended periods and it will
shut down giving this message.
2 Posted by La Retratera Ph... on 13 Jun, 2022 03:09 PM
Pero no hemos tenido problema antes y ha salido ahora este error, también lo hemos probado con otra cámara y sigue dando el mismo error. La cámara la hemos configurado para que no se apague, no obstante cuando reiniciamos el programa funciona correctamente y despues la live view se queda parada aunque la camara esté activa. Hemos leido en el foro que no somos los único que le ha ocurrido esto. ¿Que cámara nos recomiendas para que no ocurra esto?
Gracias
________________________________
De: Joe Connell <[email blocked]>
Enviado: lunes, 13 de junio de 2022 14:36
Para: [email blocked] <[email blocked]>
Asunto: Re: PROBLEMAS CON LIVE VIEW [Sparkbooth DSLR Questions #17924]
Support Staff 3 Posted by John on 13 Jun, 2022 03:29 PM
Can you send your log by holding down shift-ctrl-9 from Sparkbooth's main
screen?
Or see http://help.sparkbooth.com/kb/how-to/sending-support-requests
John closed this discussion on 26 Jul, 2022 02:12 PM.
La Retratera Photo re-opened this discussion on 28 Feb, 2023 06:33 PM
4 Posted by La Retratera Ph... on 28 Feb, 2023 06:33 PM
Buenas tardes
He configurado el sistema para que genere un QR a la subida pero no sé genera.
Adjunto foto del mensaje.
Muchas gracias
Un saludo,
La retrateta
________________________________
Support Staff 5 Posted by John on 01 Mar, 2023 03:16 AM
It works with the services listed at
https://sparkbooth.com/news/sparkbooth-71-released/
After the photo is uploaded, the service returns an URL for the photo and
we convert the URL to the QR code
John closed this discussion on 27 Mar, 2023 02:28 PM.