emailing gifs and photos

Sandra M. Huron-Dixon's Avatar

Sandra M. Huron-Dixon

01 Mar, 2021 12:59 PM

Is there suppose to be a list generated of emails that clients post to have pic or gifs sent later when no internet. I am having problems seeing if clients are receiving the Gifs, and Photos when I get access to internet. Where do I look for clients emails? Where do I look for clients info when they sign name and comment section?

  1. Support Staff 1 Posted by Jorge Oliva on 01 Mar, 2021 01:35 PM

    Jorge Oliva's Avatar

    Wait for John or Joe to log in to review your question please be patient they will Get to your question as soon as they log in

  2. Support Staff 2 Posted by Joe Connell on 01 Mar, 2021 02:29 PM

    Joe Connell's Avatar

    Sandra, we should do a Skype connect where we can talk
    and I can share my screen and explain it all to you and how it works.

    Skype is free to use computer to computer
    add me to the contacts in Skype and use my email
    ccuvideo @ gmail . com (no spaces)

  3. Support Staff 3 Posted by John Wu on 01 Mar, 2021 03:20 PM

    John Wu's Avatar

    Sparkbooth only knows if the photo was sent. It has no way of knowing if it
    was received or not. When you send the photos from the Send Photo Later
    queue, you will see the upload status for each photo. You can also see the
    same status in the sparkbooth-uploads.txt in your Documents folder. If the
    photo was sent, the second column will be "true". The photo was not sent if
    it is "false" and it will have the error message in the next column. The
    file will also contain any information from the prompt form.

    Some upload services like Twilio (texting) or Postmark (emailing), have
    logs on their sites to track whether the message was received. You will
    have to check with the service provider on that.

  4. 4 Posted by SM Huron-Dixon on 02 Mar, 2021 03:33 AM

    SM Huron-Dixon's Avatar

    I do not know how to skype, I can zoom.  I will look at the skype link you sent and see what entails then I will email you back to see your availability.
    Sandra M. Huron-DixonOur Memories Photography & Photo booth210-570-2402Website
    Like Me on Facebook

        On Monday, March 1, 2021, 08:29:32 AM CST, Joe Connell <[email blocked]> wrote:

  5. John Wu closed this discussion on 12 Mar, 2021 03:45 PM.

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