pchasteen's Avatar


15 Feb, 2021 07:00 PM

My computer crashed and I had to buy a new one. Now I cant get the sparkbooth to activate on the new computer, Please help

  1. 1 Posted by pchasteen on 15 Feb, 2021 07:18 PM

    pchasteen's Avatar


  2. Support Staff 2 Posted by Joe Connell on 15 Feb, 2021 08:24 PM

    Joe Connell's Avatar

    Sorry, Sparkbooth Help Support is not instant...
    We will need to know what version of the software that you have a license for.

    You do not lose Activation's and can get them all back when you have used all 3 and one is on a Crashed/Dead hard drive that needed to be reformatted.
    Read here:

    If you have an older version and need to download a new install. It can be found on the same Download page just SCROLL DOWN for older versions.

  3. Support Staff 3 Posted by Joe Connell on 15 Feb, 2021 08:26 PM

    Joe Connell's Avatar

    NOTE: you have a Sparkbooth DSLR 5 [Upgraded from D4]
    make sure you download the one for the Camera you are using
    Canon or Nikon

  4. John Wu closed this discussion on 12 Mar, 2021 03:44 PM.

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