lacabinaeventi's Avatar


30 Sep, 2022 06:27 PM

Hi, I purchased the license for sparkbooth 7 and there I installed it in a new pc with windows 11 operating system. I configured all the hardware and they were fine then when I turned off the pc an automatic update started. On restart, the sparkbooth crashes. How can I solve? It's urgent, thank you

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  1. Support Staff 30 Posted by Joe Connell on 01 Jun, 2023 03:19 PM

    Joe Connell's Avatar

    Last thought here that may beable to help you...

    Download the 7.1 version and it will replace your 7.0
    keeping all the settings you have done.
    Then OPEN the software with the 7.0 -
    go to the Settings > About page and click the Request Support
    You will also notice it now shows the 7.1 version at the top

  2. Support Staff 31 Posted by John on 01 Jun, 2023 03:24 PM

    John's Avatar

    Send the support request from version 5

  3. John closed this discussion on 22 Aug, 2023 02:13 AM.

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