Guest Layout selection not working 5/6

Benjamin's Avatar


23 May, 2022 03:19 PM


I would like guests to select a layout from 5 possible layouts. When I select 6 layouts to be shown maximum. Those 5 possible ones are not scaled correctly and one is permanently cut off.

Is there any solution for this?


  1. Support Staff 1 Posted by John on 23 May, 2022 04:42 PM

    John's Avatar

    Can you send a screenshot of what you are seeing?

  2. Support Staff 2 Posted by Joe Connell on 23 May, 2022 04:43 PM

    Joe Connell's Avatar

    Can you show a screen shot of what it looks like?
    Then I can review and give you possible changes to make it
    work best for the layouts you are using for samples to select from.

    Also, are all the layouts of the same type... All double strips - Alll full 4X6?
    Using both type layouts Double strips and Full 4X6
    will require using 2 printers with the new Printer Pooling
    so all Double Stips are sent to the printer set to cut (2) 2X6 and
    the full 4X6 sent to the printer set to cut 4X6... FYI

  3. Support Staff 3 Posted by Joe Connell on 23 May, 2022 05:03 PM

    Joe Connell's Avatar

    I now see what you are seeing... (see attached)
    The fix would be to set the number of choices to 4 or 2
    this would prevent having a full 4X6 layout cut off
    on the right due to have a mix of Strips and Full layouts.

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