Getting Sparkbooth to Recognize My Webcam

If Sparkbooth is not recognizing or detecting your webcam, try this:

  1. Press F3 or click the camera button in the upper-right of the main screen to display the camera settings
  2. In the camera drop down, select your webcam and press the apply button

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Check if the Logitech Capture software is installed. This software is known to cause Sparkbooth to crash when selecting a webcam. To fix, uninstall the Logitech Capture software. You can install the Camera Settings or Logitech Webcam (works with C910, C920, C922 and Brio) software instead.

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On Windows, check the operating system's devices. If the webcam is not recognized as a device by Windows, Sparkbooth will not be able to use the webcam.

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On Mac, you will be prompted by MacOS to grant Sparkbooth permission to access the webcam. If you block Sparkbooth from accessing the camera, you will need to go to System Preferences > Privacy > Camera and give Sparkbooth access by enabling the checkmark.

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