Resolving "Printer error" notifications

printer_error_notification.jpg

If you are seeing a "Printer error" notification when printing from Sparkbooth, it could be a number of issues"

  1. Verify the USB printer is plugged into the same USB port. Some printer drivers require that the printer be plugged into the same port. Plugging the printer into a different port will create an new instance of the printer on the printers list, so it will be sending the print to the wrong port.
  2. Try disconnecting unnecessary USB devices to minimize USB usage, or if using a USB hub make sure the power adapter is plugged in. Too much power is being drawn from the USB ports causing the devices to temporarily disconnect.
  3. Try using the "Windows Viewer" print setting to see if that resolves the issue.

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