Installation Errors for Sparkbooth 3.4 or earlier
This is for Sparkbooth 3.4 or earlier
When installing or updating Sparkbooth, are you getting one of the following errors:
"Sorry, an error has occurred. This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance."
Solution: Check to see if the Sparkbooth is already installed. If it is uninstall it and try the install again.
"Sorry, an error has occurred. The application could not be installed because an application with that name already exists at the selected installation location. Try installing to a different location."
Solution: Check the Program Files folder to see if there is a leftover "Sparkbooth" folder from a previous install, and delete it. Then try the installation again.
If you are having Adobe AIR issues, please see:
- For Windows, http://kb2.adobe.com/cps/403/kb403150.html
- For Macs, http://kb2.adobe.com/cps/902/cpsid_90205.html