refund

oscar leija 's Avatar

oscar leija

09 Apr, 2019 03:01 AM

HI Joe, this is Oscar Leija, this the computer that i purchased the sparkbooth program, its a Mac book pro, You ask for me to send in the request for refund on this computer , and that John may consider on the refund. Thank you.
Receipt number Paypal.
3992-3558-6223-7684

  1. Support Staff 1 Posted by John Wu on 09 Apr, 2019 03:12 AM

    John Wu's Avatar

    That is not what I asked for. You need to open the Sparkbooth install and
    the hold down shirt-ctrl-9 and fill out the dialog and press send.
    Or you can do the same thing by going to Settings > About > press "Request
    Support"

  2. Support Staff 2 Posted by Joe Connell on 09 Apr, 2019 03:14 AM

    Joe Connell's Avatar

    NO, you do not understand...

    Open the Sparkbooth software on the Mac computer,
    make sure it is connected to the internet and
    go to the Sparkbooth Settings (Ctrl+1) and go to
    the About page in settings - select Request Support
    type REFUND in the comments and Send/OK

    see attached

  3. John Wu closed this discussion on 11 Jun, 2019 03:16 PM.

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