Time delay to retry printing when print error happens

junmapue's Avatar

junmapue

20 May, 2016 08:28 PM

I use a sony UP-DR200 printer on a windows 10 laptop and I occasionally get printing errors and the retries also get the error message. But if I wait 5 seconds to try printing again, the error message doesn't pop up. If there's a way to delay the print retries, this would save me having to buy another expensive printer just to avoid this printing error.

  1. Support Staff 1 Posted by John Wu on 20 May, 2016 10:52 PM

    John Wu's Avatar

    Have you tried changing "Default Print Engine" to "Windows Viewer"? See
    http://help.sparkbooth.com/kb/printing/configuring-windows-viewer-printing

    That can help with print errors.

  2. 2 Posted by junmapue on 24 May, 2016 06:23 PM

    junmapue's Avatar

    I have tried the Windows Viewer option, unfortunately it won't print at all with the Sony UP-DR200 printer. I assume its the drivers that wasn't really made for windows 10, I haven't been able to try it on a Windows 7 OS.

  3. John Wu closed this discussion on 06 Jun, 2016 07:31 PM.

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