previous software crashed
I bought a new photo booth in 2013 from a person that was selling photobooths. He's name is Todd Oswald. I
The photobooth was installed with sparkbooth software. In 2016 the program crashed and it caused the computer/laptop to crash. I was not able to recover the computer and hence lost everything.
How can I get the software again? The person that i bought it from is no longer responding to email. Phone number has been changed.
I have alot of money invested in it and no software.
can you please help?
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Support Staff 1 Posted by John Wu on 30 Mar, 2018 03:25 PM
Do you know what email address your license is registered under?
2 Posted by Dan Cracana on 30 Mar, 2018 08:48 PM
no. I don't know if he bought it under my name/email or his.
either way, it would have been this email address since this is the one i contacted him with
Support Staff 3 Posted by John Wu on 30 Mar, 2018 10:21 PM
Sorry, I do not see any licenses registered under your email address. I
cannot give you licenses that are registered under someone else's email
address. If you cannot contact the seller, I recommend just purchasing your
own license key at http://sparkbooth.com/buy
John Wu closed this discussion on 02 May, 2018 04:41 PM.