previous software crashed

Dan Cracana's Avatar

Dan Cracana

30 Mar, 2018 03:19 PM

I bought a new photo booth in 2013 from a person that was selling photobooths. He's name is Todd Oswald. I
The photobooth was installed with sparkbooth software. In 2016 the program crashed and it caused the computer/laptop to crash. I was not able to recover the computer and hence lost everything.
How can I get the software again? The person that i bought it from is no longer responding to email. Phone number has been changed.
I have alot of money invested in it and no software.

can you please help?

  1. Support Staff 1 Posted by John Wu on 30 Mar, 2018 03:25 PM

    John Wu's Avatar

    Do you know what email address your license is registered under?

  2. 2 Posted by Dan Cracana on 30 Mar, 2018 08:48 PM

    Dan Cracana's Avatar

    no. I don't know if he bought it under my name/email or his.
    either way, it would have been this email address since this is the one i contacted him with

  3. Support Staff 3 Posted by John Wu on 30 Mar, 2018 10:21 PM

    John Wu's Avatar

    Sorry, I do not see any licenses registered under your email address. I
    cannot give you licenses that are registered under someone else's email
    address. If you cannot contact the seller, I recommend just purchasing your
    own license key at

  4. John Wu closed this discussion on 02 May, 2018 04:41 PM.

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