troubleshooting

pchasteen's Avatar

pchasteen

12 Mar, 2018 03:51 PM

since downloading the upgrade I can not get the program to work past the first picture. it takes the first pic and then the screen shakes and doesn't allow the second pic to be taken, and cancels the whole thing. the error message says to put the camera in manual mode, which it already is. Please help

  1. pchasteen closed this discussion on 12 Mar, 2018 03:57 PM.

  2. Jorge Oliva re-opened this discussion on 12 Mar, 2018 04:27 PM

  3. Support Staff 1 Posted by Jorge Oliva on 12 Mar, 2018 04:27 PM

    Jorge Oliva's Avatar

    Can you open the program press the Ctrl shift 9 keys all the same time a support window will open write diagnose press send

  4. John Wu closed this discussion on 16 Apr, 2018 04:33 PM.

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