tag:help.sparkbooth.com,2010-04-06:/discussions/sparkbooth-dslr-beta/9215-sparkbooth-5Sparkbooth: Discussion 2018-10-18T22:20:07Ztag:help.sparkbooth.com,2010-04-06:Comment/447719272018-02-21T18:16:47Z2018-02-21T18:16:47ZSparkbooth 5<div><p>Do you have a Sparkbooth 5 license?</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/447719272018-02-21T18:19:40Z2018-02-21T18:19:40ZSparkbooth 5<div><p>You will need another license to have a 4th booth<br>
that will be a 5.0 license with (3) activations</p>
<p>If your current license (that is used for the 3 photo booths<br>
you had before this new booth purchase) have 4.0<br>
then you will continue using that license on those booths<br>
but remember if you create a layout with the New 5.0 software,<br>
if you try to export a 5.0 layout to the older booths,<br>
they will not have all the 5.0 features.</p>
<p>Once you have used 5.0 with all the new features,<br>
I am sure you will be Upgrading the older 4.0 license to 5.0</p></div>Joe Connelltag:help.sparkbooth.com,2010-04-06:Comment/447719272018-02-21T18:36:21Z2018-02-21T18:40:39ZSparkbooth 5<div><div><span>The problem is the older booths do not meet the system requirements for 5.0 - only the new booth. So, right now it is probably best to just keep 4.0 with all 4 booths right? Then when I sell the old booths upgrade them all to 5.0?</span></div>
<div><span><br></span></div>
<div><span>Dave Melton</span></div>
<div><span>Owner, Black Tie Entertainment</span></div>
<div><span>703-803-7722 x200</span></div></div>Black Tie Entertainmenttag:help.sparkbooth.com,2010-04-06:Comment/447719272018-02-21T18:47:21Z2018-02-21T18:47:21ZSparkbooth 5<div><p>You will need another license to have a 4th booth<br>
that will be a 5.0 license with (3) activations that<br>
you can Download the 4.3 version from the Download page<br>
( <strong>Scroll down for the 4.3 version download</strong> )</p>
<p>Regarding your last comment:<br>
<strong><em>Then when I sell the old booths upgrade them all to 5.0</em></strong><br>
Understand you can not sell your booths with the<br>
Sparkbooth software... the license for the software<br>
in those booths is registered to you and can not be<br>
transferred or sold.</p>
<p>Also note that the new 5.0 system requirements<br>
should be less that the older versions for use of the software.<br>
Unless you have a real old version 3.8 and those booths<br>
are just getting by without crashing.</p></div>Joe Connelltag:help.sparkbooth.com,2010-04-06:Comment/447719272018-02-21T19:14:38Z2018-02-21T19:17:15ZSparkbooth 5<div><div><span>I am confused. What is an "activation"? I thought that was the ability to put it on 3 booths with 1 license. They should all be registered to <a href="mailto:info@musicdj.com">info@musicdj.com</a></span></div>
<div><span><br></span></div>
<div><span>Regarding the 5.0 on the old booths. You were the one who told me that I needed to upgrade to faster computers which is why I was having the freezing issues. Especially with green screen. Remember? Are you saying I did not need to upgrade?</span></div>
<div><span><br></span></div>
<div><span>Dave Melton</span></div>
<div><span>Owner, Black Tie Entertainment</span></div>
<div><span>703-803-7722 x200</span></div></div>Black Tie Entertainmenttag:help.sparkbooth.com,2010-04-06:Comment/447719272018-02-21T19:31:34Z2018-02-21T19:31:34ZSparkbooth 5<div><p>You have a Sparkbooth 4 license which has 3 activations, so you can have 3<br>
booths with Sparkbooth 4 activated at the same time. Nothing changes with<br>
those 3 booths.</p>
<p>Since you want to install Sparkbooth 5 on a 4th booth, you will need to<br>
purchase a Sparkbooth 5 license to activate that install. The new<br>
Sparkbooth 5 license has nothing to do with your Sparkbooth 4 license and<br>
the booths with Sparkbooth 4.</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/447719272018-02-21T19:33:35Z2018-02-21T19:33:35ZSparkbooth 5<div><p>Dave,</p>
<p>Slow down... When you purchase a Sparkbooth software license, it has (3) Activations to install the software in 3 different computers = Activations</p>
<p><strong><em>I thought that was the ability to put it on 3 booths with 1 license.</em></strong><br>
... <strong>yes... each license = 3 installs to 3 different computers</strong></p>
<p><strong><em>You were the one who told me that I needed to upgrade to faster computers which is why I was having the freezing issues</em></strong><br>
<strong>Yes, the stats you gave for those computers are under powered for the software and that was why I said you need to get a faster computer.</strong></p>
<p>Remember I deal with 1,000's of help requests daily and for me to remember each case what was said from days/weeks/months ago is a bit impossible... but I do recall you providing your stats and I did suggest you get better/faster computers to prevent crashing while using DSLT/Green screen. I may have said it is a good idea to upgrade with 5.0 to get all the new features... but I am sure I did not tell you (or anyone) that you must upgrade to prevent issues you could be having... I do always tell users that <strong>Updating</strong> in the version you have may fix issues from update changes that John has fixes within the version.</p>
<p>Dave, some day we can connect in Skype and talk and I can share my screen and review all the features and show you how it all works. My Skype email is <a href="mailto:ccuvideo@gmail.com">ccuvideo@gmail.com</a> send a Contact Request in Skype</p></div>Joe Connelltag:help.sparkbooth.com,2010-04-06:Comment/447719272018-02-21T19:34:08Z2018-02-21T19:34:08ZSparkbooth 5<div><p>Just to be clear what you need to do:</p>
<ol>
<li>Go to <a href="http://sparkbooth.com/en/#buy">http://sparkbooth.com/en/#buy</a> and purchase a new Sparkbooth 5<br>
license<br></li>
<li>On your new booth, download and install Sparkbooth 5<br></li>
<li>Use your new Sparkbooth 5 license key to activate that install</li>
</ol>
<p>And that is it. Your previous 3 booths and Sparkbooth 4 license remain<br>
untouched. The Sparkbooth 5 booth and license has nothing to do with your<br>
Sparkbooth 4 booths.</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/447719272018-02-21T19:41:41Z2018-02-21T19:41:42ZSparkbooth 5<div><span>You got it! I think you showed me the features on the last Skype we had. I'm a big fan of SB and the support.</span></div>
<div><span><br></span></div>
<div><span>Dave Melton</span></div>
<div><span>Owner, Black Tie Entertainment</span></div>
<div><span>703-803-7722 x200</span></div>
<div><span><br>
<br></span></div>
<blockquote>
<div><span>-------- Original Message --------<br>
Subject: Re: Sparkbooth 5 [Sparkbooth DSLR Questions #9215]<br>
From: Joe Connell <<a href="mailto:tender+d8a28f1233@tenderapp.com">tender+d8a28f1233@tenderapp.com</a>><br>
Date: Wed, February 21, 2018 2:33 pm<br>
To: <a href="mailto:info@musicdj.com">info@musicdj.com</a><br>
<br>
#wmQuoteWrapper pre { width: 92%; margin: 10px 2%; padding: 5px 2%; background: #efefef; border: 1px solid #d6d6d6 } #wmQuoteWrapper blockquote { margin-left: 0; padding-left: 1em; border-left: 5px solid #ccc; }</span>
<table width="100%">
<tr>
<td>
<div>// Please reply above this line<br>
==================================================</div>
<div><b>From</b>: Joe Connell (Support staff)</div>
<div>
<div>Dave,</div>
<div>Slow down... When you purchase a Sparkbooth software license, it has (3) Activations to install the software in 3 different computers = Activations</div>
<div><strong><em>I thought that was the ability to put it on 3 booths with 1 license.</em></strong><br>
... <strong>yes... each license = 3 installs to 3 different computers</strong></div>
<div><strong><em>You were the one who told me that I needed to upgrade to faster computers which is why I was having the freezing issues</em></strong><br>
<strong>Yes, the stats you gave for those computers are under powered for the software and that was why I said you need to get a faster computer.</strong></div>
<div>Remember I deal with 1,000's of help requests daily and for me to remember each case what was said from days/weeks/months ago is a bit impossible... but I do recall you providing your stats and I did suggest you get better/faster computers to prevent crashing while using DSLT/Green screen. I may have said it is a good idea to upgrade with 5.0 to get all the new features... but I am sure I did not tell you (or anyone) that you must upgrade to prevent issues you could be having... I do always tell users that <strong>Updating</strong> in the version you have may fix issues from update changes that John has fixes within the version.</div>
<div>Dave, some day we can connect in Skype and talk and I can share my screen and review all the features and show you how it all works. My Skype email is <a href="***@***">[email blocked]</a> send a Contact Request in Skype</div>
</div>
<div>
<div>On Wed, Feb 21 at 11:31 AM PST, John Wu wrote:</div>
<blockquote>
<div>
<div>You have a Sparkbooth 4 license which has 3 activations, so you can have 3<br>
booths with Sparkbooth 4 activated at the same time. Nothing changes with<br>
those 3 booths.</div>
<div>Since you want to install Sparkbooth 5 on a 4th booth, you will need to<br>
purchase a Sparkbooth 5 license to activate that install. The new<br>
Sparkbooth 5 license has nothing to do with your Sparkbooth 4 license and<br>
the booths with Sparkbooth 4.</div>
</div>
</blockquote>
</div>
</td>
</tr>
<tr>
<td>
<div>Having trouble reading this? View this discussion online: <a href="http://help.sparkbooth.com/discussions/sparkbooth-dslr-beta/9215-sparkbooth-5">Sparkbooth 5</a>.</div>
<div>Reply with #ignore to stop receiving notifications for this discussion.</div>
</td>
</tr>
</table>
</div>
</blockquote>Black Tie Entertainmenttag:help.sparkbooth.com,2010-04-06:Comment/447719272018-02-21T19:56:48Z2018-02-21T19:56:48ZSparkbooth 5<div><span>Ok - downloaded and waiting for license key</span></div>
<div><span><br></span></div>
<div><span>Dave Melton</span></div>
<div><span>Owner, Black Tie Entertainment</span></div>
<div><span>703-803-7722 x200</span></div>
<div><span><br>
<br></span></div>
<blockquote>
<div><span>-------- Original Message --------<br>
Subject: Re: Sparkbooth 5 [Sparkbooth DSLR Questions #9215]<br>
From: John Wu <<a href="mailto:tender+d8a28f1233@tenderapp.com">tender+d8a28f1233@tenderapp.com</a>><br>
Date: Wed, February 21, 2018 2:34 pm<br>
To: <a href="mailto:info@musicdj.com">info@musicdj.com</a><br>
<br>
#wmQuoteWrapper pre { width: 92%; margin: 10px 2%; padding: 5px 2%; background: #efefef; border: 1px solid #d6d6d6 } #wmQuoteWrapper blockquote { margin-left: 0; padding-left: 1em; border-left: 5px solid #ccc; }</span>
<table width="100%">
<tr>
<td>
<div>// Please reply above this line<br>
==================================================</div>
<div><b>From</b>: John Wu (Support staff)</div>
<div>
<div>Just to be clear what you need to do:</div>
<div>1. Go to <a href="http://sparkbooth.com/en/#buy">http://sparkbooth.com/en/#buy</a> and purchase a new Sparkbooth 5<br>
license<br>
2. On your new booth, download and install Sparkbooth 5<br>
3. Use your new Sparkbooth 5 license key to activate that install</div>
<div>And that is it. Your previous 3 booths and Sparkbooth 4 license remain<br>
untouched. The Sparkbooth 5 booth and license has nothing to do with your<br>
Sparkbooth 4 booths.</div>
</div>
<div>
<div>On Wed, Feb 21 at 11:33 AM PST, Joe Connell wrote:</div>
<blockquote>
<div>
<div>Dave,</div>
<div>Slow down... When you purchase a Sparkbooth software license, it has (3) Activations to install the software in 3 different computers = Activations</div>
<div><strong><em>I thought that was the ability to put it on 3 booths with 1 license.</em></strong><br>
... <strong>yes... each license = 3 installs to 3 different computers</strong></div>
<div><strong><em>You were the one who told me that I needed to upgrade to faster computers which is why I was having the freezing issues</em></strong><br>
<strong>Yes, the stats you gave for those computers are under powered for the software and that was why I said you need to get a faster computer.</strong></div>
<div>Remember I deal with 1,000's of help requests daily and for me to remember each case what was said from days/weeks/months ago is a bit impossible... but I do recall you providing your stats and I did suggest you get better/faster computers to prevent crashing while using DSLT/Green screen. I may have said it is a good idea to upgrade with 5.0 to get all the new features... but I am sure I did not tell you (or anyone) that you must upgrade to prevent issues you could be having... I do always tell users that <strong>Updating</strong> in the version you have may fix issues from update changes that John has fixes within the version.</div>
<div>Dave, some day we can connect in Skype and talk and I can share my screen and review all the features and show you how it all works. My Skype email is <a href="***@***">[email blocked]</a> send a Contact Request in Skype</div>
</div>
</blockquote>
</div>
</td>
</tr>
<tr>
<td>
<div>Having trouble reading this? View this discussion online: <a href="http://help.sparkbooth.com/discussions/sparkbooth-dslr-beta/9215-sparkbooth-5">Sparkbooth 5</a>.</div>
<div>Reply with #ignore to stop receiving notifications for this discussion.</div>
</td>
</tr>
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</div>
</blockquote>Black Tie Entertainmenttag:help.sparkbooth.com,2010-04-06:Comment/447719272018-02-21T20:00:05Z2018-02-21T20:00:05ZSparkbooth 5<div><p>Thanks!</p>
<p>It looks like the license key was just emailed to you. Let me know if you<br>
got it.</p>
<p>Forgot to add that your new Sparkbooth 5 license allows another 3<br>
activations, so you can use that license on another 3 additional booths.</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/447719272018-02-21T20:41:14Z2018-02-21T20:41:15ZSparkbooth 5<div><span>Got it! Thanks John!</span></div>
<div><span><br></span></div>
<div><span>Dave Melton</span></div>
<div><span>Owner, Black Tie Entertainment</span></div>
<div><span>703-803-7722 x200</span></div>
<div><span><br>
<br></span></div>
<blockquote>
<div><span>-------- Original Message --------<br>
Subject: Re: Sparkbooth 5 [Sparkbooth DSLR Questions #9215]<br>
From: John Wu <<a href="mailto:tender+d8a28f1233@tenderapp.com">tender+d8a28f1233@tenderapp.com</a>><br>
Date: Wed, February 21, 2018 3:00 pm<br>
To: <a href="mailto:info@musicdj.com">info@musicdj.com</a><br>
<br>
#wmQuoteWrapper pre { width: 92%; margin: 10px 2%; padding: 5px 2%; background: #efefef; border: 1px solid #d6d6d6 } #wmQuoteWrapper blockquote { margin-left: 0; padding-left: 1em; border-left: 5px solid #ccc; }</span>
<table width="100%">
<tr>
<td>
<div>// Please reply above this line<br>
==================================================</div>
<div><b>From</b>: John Wu (Support staff)</div>
<div>
<div>Thanks!</div>
<div>It looks like the license key was just emailed to you. Let me know if you<br>
got it.</div>
<div>Forgot to add that your new Sparkbooth 5 license allows another 3<br>
activations, so you can use that license on another 3 additional booths.</div>
</div>
<div>
<div>On Wed, Feb 21 at 11:56 AM PST, Black Tie Entertainment wrote:</div>
<blockquote>
<div><span>Ok - downloaded and waiting for license key</span></div>
<div><span><br></span></div>
<div><span>Dave Melton</span></div>
<div><span>Owner, Black Tie Entertainment</span></div>
<div><span>703-803-7722 x200</span></div>
<div><span><br>
<br></span></div>
<blockquote>
<div><span>-------- Original Message --------<br>
Subject: Re: Sparkbooth 5 [Sparkbooth DSLR Questions #9215]<br>
From: John Wu <<a href="***@***">[email blocked]</a>><br>
Date: Wed, February 21, 2018 2:34 pm<br>
To: <a href="***@***">[email blocked]</a><br>
<br>
#wmQuoteWrapper pre { width: 92%; margin: 10px 2%; padding: 5px 2%; background: #efefef; border: 1px solid #d6d6d6 } #wmQuoteWrapper blockquote { margin-left: 0; padding-left: 1em; border-left: 5px solid #ccc; }</span>
<table width="100%">
<tr>
<td>
<div>// Please reply above this line<br>
==================================================</div>
<div><b>From</b>: John Wu (Support staff)</div>
<div>
<div>Just to be clear what you need to do:</div>
<div>1. Go to <a href="http://sparkbooth.com/en/#buy">http://sparkbooth.com/en/#buy</a> and purchase a new Sparkbooth 5<br>
license<br>
2. On your new booth, download and install Sparkbooth 5<br>
3. Use your new Sparkbooth 5 license key to activate that install</div>
<div>And that is it. Your previous 3 booths and Sparkbooth 4 license remain<br>
untouched. The Sparkbooth 5 booth and license has nothing to do with your<br>
Sparkbooth 4 booths.</div>
</div>
<div>
<div>On Wed, Feb 21 at 11:33 AM PST, Joe Connell wrote:</div>
<blockquote>
<div>
<div>Dave,</div>
<div>Slow down... When you purchase a Sparkbooth software license, it has (3) Activations to install the software in 3 different computers = Activations</div>
<div><strong><em>I thought that was the ability to put it on 3 booths with 1 license.</em></strong><br>
... <strong>yes... each license = 3 installs to 3 different computers</strong></div>
<div><strong><em>You were the one who told me that I needed to upgrade to faster computers which is why I was having the freezing issues</em></strong><br>
<strong>Yes, the stats you gave for those computers are under powered for the software and that was why I said you need to get a faster computer.</strong></div>
<div>Remember I deal with 1,000's of help requests daily and for me to remember each case what was said from days/weeks/months ago is a bit impossible... but I do recall you providing your stats and I did suggest you get better/faster computers to prevent crashing while using DSLT/Green screen. I may have said it is a good idea to upgrade with 5.0 to get all the new features... but I am sure I did not tell you (or anyone) that you must upgrade to prevent issues you could be having... I do always tell users that <strong>Updating</strong> in the version you have may fix issues from update changes that John has fixes within the version.</div>
<div>Dave, some day we can connect in Skype and talk and I can share my screen and review all the features and show you how it all works. My Skype email is <a href="***@***">[email blocked]</a> send a Contact Request in Skype</div>
</div>
</blockquote>
</div>
</td>
</tr>
<tr>
<td>
<div>Having trouble reading this? View this discussion online: <a href="http://help.sparkbooth.com/discussions/sparkbooth-dslr-beta/9215-sparkbooth-5">Sparkbooth 5</a>.</div>
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</div>
</blockquote>
</blockquote>
</div>
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<div>Having trouble reading this? View this discussion online: <a href="http://help.sparkbooth.com/discussions/sparkbooth-dslr-beta/9215-sparkbooth-5">Sparkbooth 5</a>.</div>
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</blockquote>Black Tie Entertainment