Activations

Chela's Avatar

Chela

10 Feb, 2018 04:27 PM

Hello
My name is Chela powell and I just purchased the DSLR 5 canon sparkbooth. I received an email showing that I have 1 of 3 activation s left but I only activated my license on my one computer.

Will you please verify.

Thanks

  1. Support Staff 1 Posted by John Wu on 10 Feb, 2018 04:45 PM

    John Wu's Avatar

    Did you run the software on 2 different user accounts on the same computer?
    I see an activation on Sat 10 Feb 2018 at 04:47am PST and then another one
    at 04:53am PST.

    But if you are concerned about losing activation, you do not lose
    activations since you can always reset them when you use them up. See
    http://help.sparkbooth.com/kb/activating-and-licensing/resetting-activations

  2. Support Staff 2 Posted by Jorge Oliva on 10 Feb, 2018 04:47 PM

    Jorge Oliva's Avatar

    no problem you can reset your activation here you never lose them http://help.sparkbooth.com/kb/activating-and-licensing/resetting-ac...

  3. John Wu closed this discussion on 07 Mar, 2018 04:53 PM.

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