Register license
hello my photobooth work yesterday ok no problem
When I start it this morning to send photos, it ask me a license, but the licence was still inside and register
I think a bug, no problem
So I put again the licence, Ok no problem but I receive a mail wich tell me it was my last licence.
In this photobooth there is 2 licence ! How delete one and get my 3th licence please ??
Thanks
Chris
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Support Staff 1 Posted by Jorge Oliva on 10 Dec, 2017 10:16 PM
You never lose your activation you can always reset them here http://help.sparkbooth.com/kb/activating-and-licensing/resetting-ac...
Support Staff 2 Posted by John Wu on 10 Dec, 2017 10:26 PM
Take a look at this for reasons why the install may become unactivated. See
http://help.sparkbooth.com/kb/activating-and-licensing/install-deactivated
But like Jorge said you do not lose activations.
3 Posted by christof2000 on 11 Dec, 2017 06:54 PM
Hello, sorry for my bad english
I just reset my 2 photobooth now, so I must have 3 licences because the 3th is not still ready and not installed.
But when I recover my licence on the web site I receive a mail which tell me I just have 2 licences remaining.
So I ask me where is the third ? Because I put yesterday by error a 2nd licence in my vintage photobooth but when I release the licences it release just one licence. :(
Thanks for your help support :) and help me found my 3th license
Chris
----- Mail original -----
De: "John Wu" <[email blocked]>
À: [email blocked]
Envoyé: Dimanche 10 Décembre 2017 23:26:29
Objet: Re: Register license [Sparkbooth DSLR Questions #8118]
Support Staff 4 Posted by John Wu on 11 Dec, 2017 07:01 PM
Again you do not lose activations, since you can alway reset them when you
use them up. See
http://help.sparkbooth.com/kb/activating-and-licensing/re-installing-and-activating-sparkbooth
My records show your license only has 1 activation currently being used.
You can activate 2 more times before having to reset.
5 Posted by christof2000 on 11 Dec, 2017 07:17 PM
Hello John, all my photobooth are desactivate :)
----- Mail original -----
De: "John Wu" <[email blocked]>
À: [email blocked]
Envoyé: Lundi 11 Décembre 2017 20:01:58
Objet: Re: Register license [Sparkbooth DSLR Questions #8118]
John Wu closed this discussion on 03 Jan, 2018 11:37 PM.