HELP Quickly! Mogreet issue!

Tim Davis's Avatar

Tim Davis

07 Dec, 2017 08:04 PM

I have an event tonight. My Mogreet had been working fine. Difficulties getting sparkbooth to login to it today, but those ironed themselves out. Have all the correct info entered for my Mogreet account and campaign. Now I'm only getting "test" message MMS's with my opt-out info - no picture! Is there anything in Sparkbooth causing this?

  1. Support Staff 1 Posted by John Wu on 07 Dec, 2017 08:29 PM

    John Wu's Avatar

    Looks like something is happening with the Mogreet service. Have you tried
    switching to their Vivial Connect service,
    It is replacing the Morgreet service which they are getting rid of.

    Vivial Connect seems to be working fine.

  2. John Wu closed this discussion on 03 Jan, 2018 11:37 PM.

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