tag:help.sparkbooth.com,2010-04-06:/discussions/sparkbooth-dslr-beta/6745-dslrSparkbooth: Discussion 2018-09-25T18:02:56Ztag:help.sparkbooth.com,2010-04-06:Comment/438572642017-10-25T05:31:05Z2017-10-25T05:31:06ZDSLR ???<div><p>Hello, yesterday I installed my third activation, to use a DSLR camera for the first time, but I was not really liking how it was showing up, so I searched your site, I found a "Portuguese" option where I had to download the software to Canon and Nikon and it was still in Portuguese, I was happy about it, but sad because I could not use my license ...<br>
Only that appeared a message that if I want to use my license, will disable the other activations ... for me to use this software, do you even need to disable the first two activations ?? can not be deactivated only the third one that was the most resounding ??</p></div>Alysson Ferreiratag:help.sparkbooth.com,2010-04-06:Comment/438572642017-10-25T06:21:30Z2017-10-25T06:21:30ZDSLR ???<div><p>Are you referring to resetting your activations? When you reset your<br>
activations, you can go back and just reactivate the installs you want to<br>
keep.<br>
See<br>
<a href="http://help.sparkbooth.com/kb/activating-and-licensing/resetting-activations">http://help.sparkbooth.com/kb/activating-and-licensing/resetting-ac...</a></p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/438572642017-10-25T13:23:41Z2017-10-25T13:23:42ZDSLR ???<div><p>When I bought, I downloaded the file to DSLR, but yesterday I browsing the site found a link to download for "Canon and Nikon cameras" ...<br>
I downloaded the Canon, installed and liked more than what I'm using, also because it is also translated into Portuguese, but it is installed as an evaluation, and when I put my license did not accept. And on this third computer I would like to use this for canon, since I am going to use a camera canon in the program ...</p>
<p>I accessed the link that you sent, where it says: Your license key will be restarted and installed enabled.<br>
But that other installations will be disabled ... I will lose the activations of others ??<br>
If I do not lose, will I have to reinstall the program and have to reconfigure everything again the way I left it configured today?</p>
<hr>
<p>De: John Wu <a href="mailto:tender+d0e77df31a@tenderapp.com">tender+d0e77df31a@tenderapp.com</a><br>
Enviado: quarta-feira, 25 de outubro de 2017 06:21<br>
Para: <a href="mailto:alyssonff@hotmail.com">alyssonff@hotmail.com</a><br>
Assunto: Re: DSLR ??? [Sparkbooth DSLR Questions #6745]</p></div>Alysson Ferreiratag:help.sparkbooth.com,2010-04-06:Comment/438572642017-10-25T15:02:05Z2017-10-25T15:02:05ZDSLR ???<div><p>You have a Sparkbooth DSLR 4 license key which will only activate<br>
Sparkbooth DSLR 4, which you can download at <a href="http://sparkbooth.com/">http://sparkbooth.com/</a><br>
download-archive</p>
<p>Your license key will not activate the current version 5 unless you upgrade<br>
the license key. If you want to upgrade, go to <a href="http://sparkbooth.com/upgrade">http://sparkbooth.com/upgrade</a></p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/438572642017-10-25T16:16:19Z2017-10-25T16:16:19ZDSLR ???<div><p>I did this now, for the upgrade, but the activation will also work for version 4 ???</p>
<hr>
<p>De: John Wu <a href="mailto:tender+d0e77df31a@tenderapp.com">tender+d0e77df31a@tenderapp.com</a><br>
Enviado: quarta-feira, 25 de outubro de 2017 15:02<br>
Para: <a href="mailto:alyssonff@hotmail.com">alyssonff@hotmail.com</a><br>
Assunto: Re: DSLR ??? [Sparkbooth DSLR Questions #6745]</p></div>Alysson Ferreiratag:help.sparkbooth.com,2010-04-06:Comment/438572642017-10-25T16:55:38Z2017-10-25T16:55:38ZDSLR ???<div><p>Sparkbooth 5 licenses will activate Sparkbooth 4.3</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/438572642017-10-25T17:08:16Z2017-10-25T17:08:17ZDSLR ???<div><p>To upgrade do you have to pay $ 95.00?</p>
<hr>
<p>De: John Wu <a href="mailto:tender+d0e77df31a@tenderapp.com">tender+d0e77df31a@tenderapp.com</a><br>
Enviado: quarta-feira, 25 de outubro de 2017 16:55<br>
Para: <a href="mailto:alyssonff@hotmail.com">alyssonff@hotmail.com</a><br>
Assunto: Re: DSLR ??? [Sparkbooth DSLR Questions #6745]</p></div>Alysson Ferreiratag:help.sparkbooth.com,2010-04-06:Comment/438572642017-10-25T17:23:40Z2017-10-25T17:23:40ZDSLR ???<div><p>Sparkbooth 5 is a paid upgrade</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/438572642018-04-20T18:21:09Z2018-04-20T18:21:10ZDSLR ???<div><p>Hello, in the last days I am trying to use the sparkbooth with the web cam that I have always used and it is giving problem, or the image does not appear and says that the camera was not detected or the image appears and still says that the camera was not detected in the attached image) this happens with the two web cams that I have ...<br>
now when i put a DSLR camera it works normally ...<br>
what should I do? because I need to use the 3 cameras (two web cam and one DSLR)</p></div>Alysson Ferreiratag:help.sparkbooth.com,2010-04-06:Comment/438572642018-04-20T18:24:29Z2018-04-20T18:24:29ZDSLR ???<div><p>That message is being displayed because you have the software configured to<br>
use the webcam for only the preview, and to take photos with the DSLR<br>
camera. It is waiting for you to connected the DSLR camera.</p>
<p>If you only want to use the webcam to take photos, see<br>
<a href="http://help.sparkbooth.com/kb/sparkbooth-dslr/enabling-webcam-photos">http://help.sparkbooth.com/kb/sparkbooth-dslr/enabling-webcam-photos</a></p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/438572642018-05-08T18:59:31Z2018-05-08T18:59:32ZDSLR ???<div><p>Good afternoon, I have a problem, one of my computers burned the motherboard and the processor ... I need to install the program on another computer, what do I need to do?</p>
<hr>
<p>De: Alysson Ferreira <a href="mailto:alyssonff@hotmail.com">alyssonff@hotmail.com</a><br>
Enviado: sexta-feira, 20 de abril de 2018 18:20:50<br>
Para: John Wu<br>
Assunto: camera problems</p>
<p>Hello, in the last days I am trying to use the sparkbooth with the web cam that I have always used and it is giving problem, or the image does not appear and says that the camera was not detected or the image appears and still says that the camera was not detected in the attached image) this happens with the two web cams that I have ...<br>
now when i put a DSLR camera it works normally ...<br>
what should I do? because I need to use the 3 cameras (two web cam and one DSLR)</p></div>Alysson Ferreiratag:help.sparkbooth.com,2010-04-06:Comment/438572642018-05-08T19:00:51Z2018-05-08T19:00:51ZDSLR ???<div><p>See<br>
<a href="http://help.sparkbooth.com/kb/activating-and-licensing/re-installing-and-activating-sparkbooth">http://help.sparkbooth.com/kb/activating-and-licensing/re-installin...</a></p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/438572642018-05-08T19:23:10Z2018-05-08T19:23:10ZDSLR ???<div><p>ok, but I have the program installed on two other computers and the third one that gave problem, I have wanted to install on another computer, I still have to follow the instructions of that link?</p>
<hr>
<p>De: John Wu <a href="mailto:tender+d0e77df31a@tenderapp.com">tender+d0e77df31a@tenderapp.com</a><br>
Enviado: terça-feira, 8 de maio de 2018 19:00<br>
Para: <a href="mailto:alyssonff@hotmail.com">alyssonff@hotmail.com</a><br>
Assunto: Re: DSLR ??? [Sparkbooth DSLR Questions #6745]</p></div>Alysson Ferreiratag:help.sparkbooth.com,2010-04-06:Comment/438572642018-05-08T19:58:51Z2018-05-08T19:58:51ZDSLR ???<div><p>Yes. But if you are out of activations, you will need to reset. See<br>
<a href="http://help.sparkbooth.com/kb/activating-and-licensing/resetting-activations">http://help.sparkbooth.com/kb/activating-and-licensing/resetting-ac...</a></p>
<p>And then you can go back and reactivate the installs you want to keep.</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/438572642018-05-08T19:59:20Z2018-05-08T19:59:21ZDSLR ???<div><p>let me explain better, I have the program for 3 computers and it was installed on 3 computers, one of which burned the motherboard and the processor, except that I will have to replace that computer that burned for another and I will need to install the program. .. my question is: can I install the program normally on the other computer or will it give some type of conflict because I have already installed on 3 computers before?</p>
<hr>
<p>De: Alysson Ferreira <a href="mailto:alyssonff@hotmail.com">alyssonff@hotmail.com</a><br>
Enviado: terça-feira, 8 de maio de 2018 19:22<br>
Para: John Wu<br>
Assunto: Re: DSLR ??? [Sparkbooth DSLR Questions #6745]</p>
<p>ok, but I have the program installed on two other computers and the third one that gave problem, I have wanted to install on another computer, I still have to follow the instructions of that link?</p>
<hr>
<p>De: John Wu <a href="mailto:tender+d0e77df31a@tenderapp.com">tender+d0e77df31a@tenderapp.com</a><br>
Enviado: terça-feira, 8 de maio de 2018 19:00<br>
Para: <a href="mailto:alyssonff@hotmail.com">alyssonff@hotmail.com</a><br>
Assunto: Re: DSLR ??? [Sparkbooth DSLR Questions #6745]</p></div>Alysson Ferreiratag:help.sparkbooth.com,2010-04-06:Comment/438572642018-05-08T20:05:03Z2018-05-08T20:05:03ZDSLR ???<div><p><strong>YES, you already installed all 3 Activation on those 3 computers and O NE of them is no longer working... so you can not go in to that computer and DEACTIVATE it so that you can install on a new computer (replacing the dead one)</strong></p>
<p><strong>What you need to do is RESET all your activations to release them all and then you can Activate the 2 good computers (again) and install the New computer</strong></p></div>Joe Connelltag:help.sparkbooth.com,2010-04-06:Comment/438572642018-08-04T03:46:45Z2018-08-04T03:46:48ZDSLR ???<div><p>Hello,</p>
<p>I have a problem, when I open the program, the webcam image will appear, but there is a message in front of the image saying that the camera was not detected (as I sent as an example in the attachment)<br>
I use a web cam logitec, this camera has always been used, but after the last updates this message started to appear.<br>
What should i do ?</p>
<p>[<a href="https://ipmcdn.avast.com/images/icons/icon-envelope-tick-round-orange-animated-no-repeat-v1.gif">https://ipmcdn.avast.com/images/icons/icon-envelope-tick-round-oran...</a>]<a href="https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail">https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail</a> Livre de vírus. <a href="http://www.avast.com">www.avast.com</a><a href="https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail">https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail</a>.</p></div>Alysson Ferreiratag:help.sparkbooth.com,2010-04-06:Comment/438572642018-08-04T05:21:31Z2018-08-04T05:21:31ZDSLR ???<div><p>Looks like you installed Sparkbooth DSLR, so it is waiting for you to<br>
connect a DSLR camera. If you only want to use a webcam, you can configure<br>
Sparkbooth DSLR to only use a webcam or install regular Sparkbooth<br>
<a href="http://help.sparkbooth.com/kb/sparkbooth-dslr/enabling-webcam-photos">http://help.sparkbooth.com/kb/sparkbooth-dslr/enabling-webcam-photos</a></p></div>John