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Sparkbooth DSLR Questions →
12 Oct, 2017 01:55 AM
since the last two recent updates to sparkbooth DSLR, Im now getting part of the layout cut off, as if the 1200x1800 size is too big..
I have tried to adjust the padding and it helped somewhat, but it is still off, it looks like the layouts are oversized by roughly 40 px vertically,
Joe suggested I post a ticket here to ask for help. I have tried to adjust it based on the previous tickets I found of others having a similar issue, but was not able to get it fixed..Maybe I am reading the "test print" chart wrong, but the padding does not seem to adjust accordingly to the values either.
when I pad the "right" side, it affects the bottom of the photo strips..
Can you please help? I can scan a test print printout if necessary.
I tried attaching the layout file I created for sparkbooth, and a photo of the printout with a -5 padding on the right side, but when I try to create the ticket after it says "something went wrong" on your website
on 12 Oct, 2017 02:03 AM
Yes, scan the printed TEST print for us to see
so we can help you with the pad margins.
I assume you did have all the margins set to 0
when you did this TEST print...???
...NOTE to John... vacation over..
I may need your help with Alex's pad margins...
you are the best at this
on 12 Oct, 2017 06:02 PM
attached the print with no padding
on 12 Oct, 2017 06:16 PM
Try setting the margins to top = 0, left = 0, right = 10, bottom = 12 and
then do another test print.
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