Singels and originals have different serial numbering

Stefan's Avatar


24 Sep, 2017 08:35 PM

The filename in the folder singels has a different serial numbering than the file name in the folder originals. Is this a mistake, or am I doing something wrong?

By the way: Is there already the function of the guest deleted/retake images in the filename to be characterized?

Greetings, Stefan

  1. Support Staff 1 Posted by John Wu on 24 Sep, 2017 11:35 PM

    John Wu's Avatar

    I need to look into this. I haven't done anything yet for the the retaken
    photos, but it is coming.

  2. Support Staff 2 Posted by John Wu on 26 Sep, 2017 09:49 PM

    John Wu's Avatar

    Stefan, I see the issue. I should have a fix for it along with better
    handling of the retaken photos in the next update.

  3. Support Staff 3 Posted by John Wu on 26 Sep, 2017 11:56 PM

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    Can you please try this new build and let me know if it the filenames are
    better? It should also rename retaken photos too.

  4. 4 Posted by Stefan on 28 Sep, 2017 09:28 AM

    Stefan's Avatar

    Sorry, could only take a short test now ...

    Now is counted in both directories the same number ;-) The revised numbering is great. So it is much clearer and the retaken photos are quick to filter. Many Thanks!

    Anyway, the support here is great. Always helpful, fast and friendly. And even with my miserable English this works :-)

    The program is worth every dollar!

    Greetings, Stefan

  5. 5 Posted by Stefan on 28 Sep, 2017 11:43 AM

    Stefan's Avatar

    Have considered whether the users can filter it better, if for the marking a special character is used. For example, the "#". Then there is no conflict if "x" already exists in the filename.

    Of course you can search for "-*x". This is certainly complicated for some ;-)

  6. Support Staff 6 Posted by John Wu on 28 Sep, 2017 02:32 PM

    John Wu's Avatar

    # is not a good character since some operating systems do not allow for
    non-alphanumeric characters in the file system. The only way to get another
    "x" in the filename is if you use the custom filename prefix.

  7. Support Staff 7 Posted by John Wu on 29 Sep, 2017 08:43 PM

    John Wu's Avatar

    Hi Stefan, The "Take Photo" button in the camera settings was messed up in
    that last build. Here is a fix for that

  8. 8 Posted by Stefan on 29 Sep, 2017 09:20 PM

    Stefan's Avatar

    I noticed nothing in the 5.0.122b. Everything was good. But you do not use everything :-)

    The 5.0.123 does not work properly for me when I use "Retake Photo" and press the "Retake" button. After pushing it does not go any further and all buttons are gone. It only helps Ctrl-Z.

    In the German translation the "Keep" is translated with "Welter". This must be called "Weiter", of course ;-)

    Incidentally, have tested in demo mode. If that plays a role.

  9. 9 Posted by Stefan on 29 Sep, 2017 09:41 PM

    Stefan's Avatar

    here the settings ...

  10. Support Staff 10 Posted by John Wu on 29 Sep, 2017 10:43 PM

    John Wu's Avatar

    Can you hold down ctrl-shift-9 on the main screen to send your log?

  11. John Wu closed this discussion on 02 Nov, 2017 03:55 PM.

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