Live view

Jordania Galdino's Avatar

Jordania Galdino

09 Aug, 2017 02:40 AM

Good Night, I need help with my software, I can not see what the camera is focusing on, no image from the camera. I also can not shoot any photos. I'm using a Canon T5. Waiting for answers . Thanks.

  1. Support Staff 1 Posted by Joe Connell on 09 Aug, 2017 02:49 AM

    Joe Connell's Avatar

    First... did you download the version for your Canon camera?
    http://sparkbooth.com/en/download/
    it is the one in the middle...

    Did you have the camera turned ON when and connected
    when you opened Sparkbooth?

    Did you go to the Camera settings Ctrl+3 and select Live view?
    ...
    wait for your reply


    Joe Connell - SB Support

  2. 2 Posted by Fun Flash on 12 Aug, 2017 01:30 AM

    Fun Flash's Avatar

    I got it, thank you for your help

  3. John Wu closed this discussion on 14 Sep, 2017 05:34 PM.

  4. Fun Flash re-opened this discussion on 28 Oct, 2017 12:13 AM

  5. 3 Posted by Fun Flash on 28 Oct, 2017 12:13 AM

    Fun Flash's Avatar

    Hey, I keep having the same problem... and I already do it

  6. Support Staff 4 Posted by John Wu on 28 Oct, 2017 12:47 AM

    John Wu's Avatar

    Can you explain what is happening exactly?
    Also hold down ctrl-shift-9 on the main screen to send your log?

  7. 5 Posted by Fun Flash on 28 Oct, 2017 12:55 AM

    Fun Flash's Avatar

    I'm having problems with live view, it does not appear in any way in the
    software. I already searched the camera if it was disabled, but no. in some
    moments the camera shoots, in others not ... but never shows the
    visualization

  8. Support Staff 6 Posted by John Wu on 28 Oct, 2017 12:56 AM

    John Wu's Avatar

    Hold down ctrl-shift-9 on the main screen to send your log

  9. 7 Posted by Jordania on 28 Oct, 2017 01:04 AM

    Jordania 's Avatar

    I'm having problems with live view, it does not appear in any way in the software. I already searched the camera if it was disabled, but no. in some moments the camera shoots, in others not ... but never shows the visualization

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