Camera canon 1200d

Pablo Saturria's Avatar

Pablo Saturria

10 Jul, 2017 05:15 PM

Please can you help me about configuration of camera canon 1200d because photos come all too dark. In liveview can see person clear but when shot the photos are dark.

  1. Support Staff 1 Posted by Joe Connell on 10 Jul, 2017 05:24 PM

    Joe Connell's Avatar

    You are using a flash for the DSLR camera...?

  2. Support Staff 2 Posted by John Wu on 10 Jul, 2017 07:45 PM

    John Wu's Avatar
  3. 3 Posted by Pablo saturria on 11 Jul, 2017 02:26 PM

    Pablo saturria's Avatar

    No, i am not using flash but the photobooth case have two leds light to use like flash..

  4. Support Staff 4 Posted by Joe Connell on 11 Jul, 2017 03:19 PM

    Joe Connell's Avatar

    People who use a DSLR camera is mainly because it has a Flash for better photos. Your camera has many settings and the flash is needed to get the best photos. If you set your camera correctly, you should be able to get good photos even without a flash. We are not photography people so we can not suggest what setting will work best for you.

    Can you attach one of the actual photos that was saved for our review?

    Joe Connell - SB Support

  5. 5 Posted by Pablo Saturria on 17 Jul, 2017 06:00 PM

    Pablo Saturria's Avatar

    hi joe,
    here are a photo that i do with my photobooth.
    i know that are a camera setting problem.
    if you can help me that will be very nice

  6. Support Staff 6 Posted by Joe Connell on 17 Jul, 2017 06:29 PM

    Joe Connell's Avatar

    Yes there is a way to correct that... USE A LIGHT
    if you are using a DSLR camera, use the flash.

    You will also need a Light just to be able to see
    the live view of the people on the screen.

    ALSO... what size paper are you using?
    That sample of a single strip was an odd size

    Translate: Spanish
    Sí hay una manera de corregir eso ... USE UNA LUZ
    Si está utilizando una cámara DSLR, utilice el flash.

    También necesitarás una Luz sólo para poder ver
    La vista en vivo de la gente en la pantalla.

    TAMBIÉN ... ¿qué tamaño de papel está usando?
    Esa muestra de una sola tira era un tamaño impar

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:


Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts


? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac

Recent Discussions

21 Jul, 2017 11:57 AM
20 Jul, 2017 06:22 PM
20 Jul, 2017 03:47 AM
20 Jul, 2017 02:45 AM
20 Jul, 2017 12:58 AM