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Sparkbooth DSLR Questions →
20 Apr, 2017 11:57 PM
i upgraded my window 32 bit and added more memory 8mb to my computer..
spark booth keep asking me to disable auto power and i do have it off in the camera.
its says the battery is low i have a power adapter connected...
i have the trial version of DSLR software to try it out if it works..for now... then will upgrade once i see it works well..
what should i do?
on 21 Apr, 2017 12:00 AM
Can you send a screenshot of the error that you are seeing?
on 21 Apr, 2017 03:26 PM
Here's the screen captures..
the camera is on power save is off…
liveview is on…
it is on a power supply not a battery..
its the Canon T6.
I’m testing out the trial version updated it
before i upgrade to DSLR.. want to make sure it works..
on 21 Apr, 2017 03:36 PM
Can hold down shift-ctrl-9 from the main screen to send the log?
on 21 Apr, 2017 03:58 PM
Wait a minute. Are you running Sparkbooth DSLR while the EOS Utility is
on 21 Apr, 2017 04:48 PM
on 21 Apr, 2017 04:50 PM
yes i tried with it closed and with it open… both same issue..
on 21 Apr, 2017 04:51 PM
Try closing the EOS Utility and then start Sparkbooth DSLR
on 21 Apr, 2017 11:04 PM
Tried it… open , closed screen live view on off.
yesterday camera started to drop connection..
got it work one time… then stopped..
was giving me all these issues..
i tried sociabooth for another company and works fine after installing the trial…
but wanna give spark booth a chance and more affordable to upgrade then purchase a new application..
on 21 Apr, 2017 11:20 PM
Can I remote into your computer to take a look? Here are the instructions
on how to setup the remote session http://sparkbooth.com/remotesupport
on 25 Apr, 2017 03:49 PM
i'm not home now or later today...
can i set this up later this week or next??
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