tag:help.sparkbooth.com,2010-04-06:/discussions/sparkbooth-dslr-beta/2034-printer-doesnt-print-sometimes-and-freeze-after-first-shot-mode-in-sessions-after-i-exit-kiosk-modeSparkbooth: Discussion 2015-03-10T18:11:40Ztag:help.sparkbooth.com,2010-04-06:Comment/360478412015-02-14T15:26:00Z2015-02-14T15:26:00ZPrinter doesn't print sometimes and freeze after first shot mode in sessions after I exit kiosk mode <div><p>What are the specs of your computer?</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/360478412015-02-21T05:53:27Z2015-02-21T05:53:27ZPrinter doesn't print sometimes and freeze after first shot mode in sessions after I exit kiosk mode <div><p>Hi John,</p>
<p>Sorry for the late reply, I'm running on the below specs;<br>
Intel core i5-4570 CPU @ 3.20GHz 4GB RAM<br>
32-bit windows 7 OS</p>
<p>Sent from my iPhone</p></div>Vincentag:help.sparkbooth.com,2010-04-06:Comment/360478412015-02-21T06:02:38Z2015-02-21T06:02:38ZPrinter doesn't print sometimes and freeze after first shot mode in sessions after I exit kiosk mode <div><p>I suggest you boost your Ram to at least 6gb<br>
I have 8gb and never have any problems</p></div>Joe Connelltag:help.sparkbooth.com,2010-04-06:Comment/360478412015-02-21T09:49:24Z2015-02-21T09:49:24ZPrinter doesn't print sometimes and freeze after first shot mode in sessions after I exit kiosk mode <div><p>Are the RAM the issue base on the .txt file I uploaded? This has
never occur before the update, so after the update now it requires
more ram?</p>
<p>Sent from my iPhone</p></div>Vincentag:help.sparkbooth.com,2010-04-06:Comment/360478412015-02-21T15:07:59Z2015-02-21T15:07:59ZPrinter doesn't print sometimes and freeze after first shot mode in sessions after I exit kiosk mode <div><p>You said you did an <strong>Update</strong> ... Not an
<strong>Upgrade</strong> ???<br>
An Update would not change the amount of Ram you need<br>
but an Upgrade might depending on what version you Upgraded
from</p></div>Joe Connelltag:help.sparkbooth.com,2010-04-06:Comment/360478412015-02-21T16:43:07Z2015-02-21T16:43:07ZPrinter doesn't print sometimes and freeze after first shot mode in sessions after I exit kiosk mode <div><p>Hey Joe, like I said an update, now my PC specs is based on the
minimum requirement as per what the website says which your beta
version requires a lower specs I believed. I wouldn't mind
upgrading the ram, I just need to know if it's really the RAM
that's the issue based on the .txt I uploaded. If it's so, I guess
you guys might wish to update the specs requirements to resolve
these issues like mine. Thanks</p>
<p>Sent from my iPhone</p></div>Vincentag:help.sparkbooth.com,2010-04-06:Comment/360478412015-02-21T17:53:50Z2015-02-21T17:53:50ZPrinter doesn't print sometimes and freeze after first shot mode in sessions after I exit kiosk mode <div><p>What are the "glitches" that you are still seeing?</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/360478412015-03-03T09:40:55Z2015-03-03T09:40:55ZPrinter doesn't print sometimes and freeze after first shot mode in sessions after I exit kiosk mode <div><p>Hi John,</p>
<p>Only these 2 glitches, printer doesn't print sometimes and after
I go the<br>
Kiosk mode to do the reprint, exit and starts a new session it will
freeze<br>
after the first shot is taken.</p>
<p>Thanks</p></div>vincen Yongtag:help.sparkbooth.com,2010-04-06:Comment/360478412015-03-03T16:06:15Z2015-03-03T16:06:15ZPrinter doesn't print sometimes and freeze after first shot mode in sessions after I exit kiosk mode <div><p>Update to the latest version of Sparkbooth and then try enabling
the "Print directly to Windows" setting under Settings >
Printing. Let me know if you still see the printing issue after
that.</p></div>John