Software Start
Dear sparkbooth Team
We have a problem with the installed "Photo Booth Software for Canon and Nikon DSLR" Software. The functions are all working well, but the software start is just working every second time. The software is in the automatic start for the Windows OS, so after Windows is booting up the software is also starting. Sometimes it works well, sometimes the software start in a small window instead of fullscreen. If it is starting in a small windows you can not control the software, it seems like it is not really startet. We can just close the software and start it again, then it starts in fullscreen and works fine.
We also tried to take the software out of Autostart and start it via Task Scheduler. But if we start the EXE-File with the Task Scheduler, it always open in a small windows and do not work.
Do you know this problem? What can we do, that the software always starting fine and in full screen?
Thank you for your help.
Best,
Mario Beeler
System Engineer
1361 Solutions GmbH
Lindeli 1361
CH-8718 Schänis
+41 55 511 41 81
+41 79 530 03 47
www.1361.solutions
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31 Posted by Mario Beeler on 12 Jun, 2023 02:24 PM
Dear Jorge
Just wanted to give the feedback, that the problem with the software start is still here, also with the new parameter in the windows registry. Till now, we do not have a solution to automaticly start the software after the windows starts.
Freundliche Grüsse
Mario Beeler
System Engineer
1361 Solutions GmbH
Lindeli 1361
CH-8718 Schänis
+41 55 511 41 81
+41 79 530 03 47
www.1361.solutions<https://www.1361.solutions/>
Von: Mario Beeler
Gesendet: Mittwoch, 31. Mai 2023 13:22
An: 'Jorge Oliva' <[email blocked]>
Betreff: AW: Software Start [Sparkbooth DSLR Questions #19027]
Dear Jorge
Till now, the software start works fine with the new parameter in the windows registry. Of course to really know I need to wait a few more days and look whether the error no longer appears. So far it's looking good.
Freundliche Grüsse
Mario Beeler
System Engineer
1361 Solutions GmbH
Lindeli 1361
CH-8718 Schänis
+41 55 511 41 81
+41 79 530 03 47
www.1361.solutions<https://www.1361.solutions/>
Von: Jorge Oliva <[email blocked]<mailto:[email blocked]>>
Gesendet: Donnerstag, 25. Mai 2023 15:14
An: Mario Beeler <[email blocked]<mailto:[email blocked]>>
Betreff: Re: Software Start [Sparkbooth DSLR Questions #19027]
Support Staff 32 Posted by Jorge Oliva on 12 Jun, 2023 04:00 PM
Ok, hope you find the solution this issue is not a software issue but a computer issue.
thank you.
John closed this discussion on 22 Aug, 2023 02:13 AM.