System Installation

Yannik hessen's Avatar

Yannik hessen

19 Sep, 2022 07:11 PM

Hey there,
when I try to install the Nikon dslr Programm on my System I get the Error notice:
Fehler beim senden der Anforderung
Die Zertifizierungsstelle ist ungültig oder fehlerhaft.
Can anybody help?
Best regards

my system:
Win 7
8gb Ram
i7 @ 3.4ghz

  1. Support Staff 1 Posted by Joe Connell on 19 Sep, 2022 07:26 PM

    Joe Connell's Avatar

    Translation results
    Error sending request
    The certificate authority is invalid or incorrect.

    I suspect you TYPED the license key
    COPY the license key and paste it to not make any errors

  2. Support Staff 2 Posted by John on 19 Sep, 2022 09:54 PM

    John's Avatar

    You are on Windows 7 so you need to update your operating system to handle
    the newer security certificates. See
    http://help.sparkbooth.com/kb/troubleshooting/no-internet-connection
    And especially run all the windows updates and install internet explorer 11

  3. 3 Posted by Yannik Hessen on 22 Sep, 2022 06:01 PM

    Yannik Hessen's Avatar

    Windows update worked, thanks very much.

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