tag:help.sparkbooth.com,2010-04-06:/discussions/sparkbooth-dslr-beta/17634-telnyx-issuesSparkbooth: Discussion 2022-07-26T14:11:40Ztag:help.sparkbooth.com,2010-04-06:Comment/506251322022-03-12T05:17:15Z2022-03-12T05:17:15ZTelnyx Issues<div><p>Probably because their system is under maintenance. See<br>
<a href="https://status.telnyx.com/">https://status.telnyx.com/</a></p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/506251322022-04-29T21:32:45Z2022-04-29T21:32:45ZTelnyx Issues<div><p>I am trying again at a new event. Same issue. Their system is not down.</p>
<p>Chad Ferris</p></div>Chad Ferristag:help.sparkbooth.com,2010-04-06:Comment/506251322022-04-29T21:45:16Z2022-04-29T21:45:16ZTelnyx Issues<div><p>This is the only message that we have received from you<br>
and your email <a href="mailto:mostnotably@gmail.com">mostnotably@gmail.com</a> doesn't have<br>
a license registered to it...</p>
<p>It appears you are using Telnyx and it has been<br>
giving you issues for a long time.<br>
Their website still shows<br>
<strong>SIP Trunking & Voice APIs: Intermittent outbound call failures Investigating - We are currently investigating this issue.</strong><br>
<a href="https://status.telnyx.com/">https://status.telnyx.com/</a><br>
as it did back on March 22...</p>
<p>I highly suggest you make it simple and use email<br>
(Gmail is the easiest) and you can set it up to send<br>
to their email and they can text it from their cell phone.<br>
<a href="http://help.sparkbooth.com/kb/uploading-emailing-and-social-media/setup-photo-emailing">http://help.sparkbooth.com/kb/uploading-emailing-and-social-media/s...</a></p>
<p>You are the only one who has contacted us using Telnyx<br>
and we do not have any connection to Telnyx to be able to help you.</p></div>Joe Connelltag:help.sparkbooth.com,2010-04-06:Comment/506251322022-05-02T19:06:24Z2022-05-02T19:06:25ZTelnyx Issues<div><p>The spark booth is associated with my work email <a href="mailto:chad@momentumcc.org">chad@momentumcc.org</a> I believe. I have verified the api key is valid via curl but spark booth keeps saying invalid api key. Telnyx asked for clarification on why it is returning that</p>
<p>Chad Ferris</p></div>Chad Ferristag:help.sparkbooth.com,2010-04-06:Comment/506251322022-05-02T21:17:51Z2022-05-02T21:17:51ZTelnyx Issues<div><p>Can you send your log by holding down shift-ctrl-9 from Sparkbooth's main<br>
screen?<br>
Or see <a href="http://help.sparkbooth.com/kb/how-to/sending-support-requests">http://help.sparkbooth.com/kb/how-to/sending-support-requests</a><br>
Also include the Sparkbooth-uploads.txt file in your Documents folder</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/506251322022-05-03T13:48:46Z2022-05-03T13:48:46ZTelnyx Issues<div><p>Looks like Telnyx updated their protocol they were using. Can you try this<br>
new build and let me know if it works for Telnyx?<br>
<a href="https://www.dropbox.com/s/fxaa5nj9xorl7a3/sparkboothdslr-7.0.108.exe?dl=0">https://www.dropbox.com/s/fxaa5nj9xorl7a3/sparkboothdslr-7.0.108.ex...</a></p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/506251322022-06-01T17:23:44Z2022-06-01T17:23:45ZTelnyx Issues<div><p>That fixed it sir. Thanks so much.</p>
<p>Chad</p></div>Chad Ferris