tag:help.sparkbooth.com,2010-04-06:/discussions/sparkbooth-dslr-beta/17225-canon-rebel-t6Sparkbooth: Discussion 2021-11-07T19:34:50Ztag:help.sparkbooth.com,2010-04-06:Comment/494491272021-10-22T22:56:15Z2021-10-22T22:56:19ZCanon rebel t6<div><p>Why do I have to type this again, I have the correct type camera, I already researched it before purchasing license. This software isn't recognizing my camera. I bought this to use on Sunday. If I can't get it to work I have no use for this. I used this camera for other apps on same pc and similar photobooth software. Please help me fix this issue</p></div>Roberto Vazquez tag:help.sparkbooth.com,2010-04-06:Comment/494491272021-10-22T23:07:33Z2021-10-22T23:08:54ZCanon rebel t6<div><p>No, the question is Why didn't I answer faster since you appear to be in a rush.</p>
<p>First make sure the camera installed in the computer and listed in the Devices and Printers. That is where the software is looking for your camera. Second, make sure the camera is ON and not in StandBy</p></div>Joe Connelltag:help.sparkbooth.com,2010-04-06:Comment/494491272021-10-22T23:09:59Z2021-10-22T23:09:59ZCanon rebel t6<div><p>wow... I typed so fast I double typed 1/2 of that reply...<br>
sorry... I do use both fingers when I type</p></div>Joe Connelltag:help.sparkbooth.com,2010-04-06:Comment/494491272021-10-22T23:14:55Z2021-10-22T23:14:58ZCanon rebel t6<div><p>It's connected, I didn't understand how the chat worked earlier...I<br>
thought I was sending an email 臘‍♂️</p></div>Roberto Vazqueztag:help.sparkbooth.com,2010-04-06:Comment/494491272021-10-22T23:26:13Z2021-10-22T23:26:14ZCanon rebel t6<div><p>Camera works fine for slrbooth</p></div>Roberto Vazqueztag:help.sparkbooth.com,2010-04-06:Comment/494491272021-10-22T23:26:57Z2021-10-22T23:27:00ZCanon rebel t6<br>
<div class="gmail_quote">
<div class="gmail_attr">On Fri, Oct 22, 2021, 7:25 PM Roberto Vazquez <<a href="mailto:travelingmanent@gmail.com">travelingmanent@gmail.com</a>> wrote:<br></div>
<blockquote class="gmail_quote">
<div>Camera works fine for slrbooth</div>
<br>
<div class="gmail_quote">
<div class="gmail_attr">On Fri, Oct 22, 2021, 7:14 PM Roberto Vazquez <<a href="mailto:travelingmanent@gmail.com">travelingmanent@gmail.com</a>> wrote:<br></div>
<blockquote class="gmail_quote">
<div>It's connected, I didn't understand how the chat worked earlier...I thought I was sending an email 🤦🏻‍♂️</div>
<br>
<div class="gmail_quote">
<div class="gmail_attr">On Fri, Oct 22, 2021, 7:10 PM Joe Connell <<a href="mailto:tender%2Bdc9b2e8449@tenderapp.com">tender+dc9b2e8449@tenderapp.com</a>> wrote:<br></div>
<blockquote class="gmail_quote">
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<p>// Please reply above this line<br>
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<p><b>From</b>: Joe Connell (Support staff)</p>
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<p>wow... I typed so fast I double typed 1/2 of that reply...<br>
sorry... I do use both fingers when I type</p>
</div>
<div>
<p>On Fri, Oct 22 at 04:07 PM PDT, Joe Connell wrote:</p>
<blockquote>
<div>
<p>No, the question is Why didn't I answer faster since you appear to be in a rush.</p>
<p>First make sure the camera installed in the computer and listed in the Devices and Printers. That is where the software is looking for your camera. Second, make sure the camera is ON and not in StandBy</p>
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<p>Having trouble reading this? View this discussion online: <a href="http://help.sparkbooth.com/discussions/sparkbooth-dslr-beta/17225-canon-rebel-t6">Canon rebel t6</a>.</p>
<p>Reply with #ignore to stop receiving notifications for this discussion.</p>
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</div>Roberto Vazqueztag:help.sparkbooth.com,2010-04-06:Comment/494491272021-10-22T23:28:50Z2021-10-22T23:28:50ZCanon rebel t6<div><p>Did you do as I suggested and check to make sure it was Installed and ON?</p></div>Joe Connelltag:help.sparkbooth.com,2010-04-06:Comment/494491272021-10-22T23:31:52Z2021-10-22T23:31:57ZCanon rebel t6<div><p>Camera is on and even opened up my other app and Camera is working fine</p></div>Roberto Vazqueztag:help.sparkbooth.com,2010-04-06:Comment/494491272021-10-22T23:36:08Z2021-10-22T23:36:09ZCanon rebel t6<div><p>I'm trying another pc</p></div>Roberto Vazqueztag:help.sparkbooth.com,2010-04-06:Comment/494491272021-10-22T23:39:19Z2021-10-22T23:39:20ZCanon rebel t6<div><p>Same thing...does not read my camera</p></div>Roberto Vazqueztag:help.sparkbooth.com,2010-04-06:Comment/494491272021-10-22T23:43:21Z2021-10-22T23:43:21ZCanon rebel t6<div><p>You are using a Widows PC and not a Mac...?</p></div>Joe Connelltag:help.sparkbooth.com,2010-04-06:Comment/494491272021-10-22T23:45:13Z2021-10-22T23:45:13ZCanon rebel t6<div><p><a href="http://help.sparkbooth.com/kb/sparkbooth-dslr/connecting-dslr-camera">http://help.sparkbooth.com/kb/sparkbooth-dslr/connecting-dslr-camera</a></p></div>Joe Connelltag:help.sparkbooth.com,2010-04-06:Comment/494491272021-10-22T23:56:17Z2021-10-22T23:56:17ZCanon rebel t6<div><p>Jorge (another tech support here) Just thought of something.... do you also have DSLR Booth opened in the background and connected to the Rebel T6? The software can not recognize the camera if another software is using it.</p></div>Joe Connelltag:help.sparkbooth.com,2010-04-06:Comment/494491272021-10-23T00:00:48Z2021-10-23T00:00:50ZCanon rebel t6<div><p>I don't use Mac, the software says for windows</p></div>Roberto Vazqueztag:help.sparkbooth.com,2010-04-06:Comment/494491272021-10-23T00:04:16Z2021-10-23T00:04:16ZCanon rebel t6<div><p>Robert turn off all software DSLR Booth and spark booth. now open spark booth only and tell us if it recognized it.</p></div>Jorge Olivatag:help.sparkbooth.com,2010-04-06:Comment/494491272021-10-23T00:18:28Z2021-10-23T00:18:29ZCanon rebel t6<div><p>It works on other computer</p></div>Roberto Vazqueztag:help.sparkbooth.com,2010-04-06:Comment/494491272021-10-23T00:21:24Z2021-10-23T00:22:50ZCanon rebel t6<div><p>Ok so use the other computer for the event. maybe that computer does not meet the system requirement to run DSLR 7</p>
<p>System Requirements: Windows (7 or later), compatible Canon or Nikon DSLR camera, 4GB or more RAM, and Intel i5 processor or better (2.5Ghz or faster) recommended.</p></div>Jorge Olivatag:help.sparkbooth.com,2010-04-06:Comment/494491272021-10-23T00:22:45Z2021-10-23T00:22:50ZCanon rebel t6<div><p>I don't know what I'm going to do with it.i can't use this laptop for<br>
photobooth. I will play with it</p></div>Roberto Vazqueztag:help.sparkbooth.com,2010-04-06:Comment/494491272021-10-23T01:00:59Z2021-10-23T01:00:59ZCanon rebel t6<div><p>OK</p></div>Jorge Olivatag:help.sparkbooth.com,2010-04-06:Comment/494491272021-10-23T01:02:28Z2021-10-23T01:02:31ZCanon rebel t6<div><p>I want to deactivate the first one, I'm adding new pc</p></div>Roberto Vazqueztag:help.sparkbooth.com,2010-04-06:Comment/494491272021-10-23T01:04:00Z2021-10-23T01:04:01ZCanon rebel t6<div><p>I really want the version with qr code</p></div>Roberto Vazqueztag:help.sparkbooth.com,2010-04-06:Comment/494491272021-10-23T01:09:34Z2021-10-23T01:09:34ZCanon rebel t6<div><p>In Settings > About page of the of the computer you are NOT using<br>
Click the Deactivate this install (computer must be on line<br>
to release this Activation... you will receive an email with<br>
how many Activation you now have. and you can use<br>
the Activation to install in a different computer</p></div>Joe Connelltag:help.sparkbooth.com,2010-04-06:Comment/494491272021-10-23T01:10:55Z2021-10-23T01:11:05ZCanon rebel t6<div><p>I already deleted the one version without deactivating</p></div>Roberto Vazqueztag:help.sparkbooth.com,2010-04-06:Comment/494491272021-10-23T01:12:21Z2021-10-23T01:12:26ZCanon rebel t6<div><p>Can you just reset everything, might not matter anyway. Since I activated<br>
the license the camera stopped working. The free version worked. This is odd</p></div>Roberto Vazqueztag:help.sparkbooth.com,2010-04-06:Comment/494491272021-10-23T01:12:49Z2021-10-23T01:12:49ZCanon rebel t6<div><p>No worry... you do not lose Activations... READ HERE<br>
<a href="http://help.sparkbooth.com/kb/activating-and-licensing/resetting-activations">http://help.sparkbooth.com/kb/activating-and-licensing/resetting-ac...</a></p>
<p>The version with QR code is a Beta version 7.1<br>
<a href="https://sparkbooth.com/news/">https://sparkbooth.com/news/</a></p></div>Joe Connelltag:help.sparkbooth.com,2010-04-06:Comment/494491272021-10-23T01:14:59Z2021-10-23T01:15:03ZCanon rebel t6<div><p>I don't understand why it stopped working</p></div>Roberto Vazqueztag:help.sparkbooth.com,2010-04-06:Comment/494491272021-10-23T01:17:54Z2021-10-23T01:17:54ZCanon rebel t6<div><p>I can't use the free version because of stamp and I can't use the full<br>
version cause camera won't work</p></div>Roberto Vazqueztag:help.sparkbooth.com,2010-04-06:Comment/494491272021-10-23T01:21:31Z2021-10-23T01:21:31ZCanon rebel t6<div><p>I removed other software along with last installation...starting over</p></div>Roberto Vazqueztag:help.sparkbooth.com,2010-04-06:Comment/494491272021-10-23T03:05:38Z2021-10-23T03:05:38ZCanon rebel t6<div><p>Can you send your log by holding down shift-ctrl-9 from Sparkbooth's main<br>
screen?<br>
Or see <a href="http://help.sparkbooth.com/kb/how-to/sending-support-requests">http://help.sparkbooth.com/kb/how-to/sending-support-requests</a></p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/494491272021-10-23T03:08:30Z2021-10-23T03:08:30ZCanon rebel t6<div><p>It's late , I have a big wedding tomorrow and I need this for a wedding on<br>
Sunday..I have much work to do. Thanks I will do that another time soon.<br>
I'm not in office now</p></div>Roberto Vazquez