tag:help.sparkbooth.com,2010-04-06:/discussions/sparkbooth-dslr-beta/17091-start-upSparkbooth: Discussion 2021-10-13T13:13:07Ztag:help.sparkbooth.com,2010-04-06:Comment/493885072021-09-14T22:11:31Z2021-09-14T22:11:31Zstart up<div><p>Have you recently Updated your Windows system?<br>
I suggest you get all Windows Updates installed.<br>
It has been a while since we all have used our booths<br>
and there have been a lot of Windows changes that<br>
could be causing you a problem.</p>
<p>Once ALL the Windows Updates are set, then try again to open Sparkbooth</p></div>Joe Connelltag:help.sparkbooth.com,2010-04-06:Comment/493885072021-09-14T22:47:39Z2021-09-14T22:47:44Zstart up<div><p>Hi Joe,</p>
<p>Yes just updated know but I still have the same problem it says</p>
<p>Internal content could not be loaded for this application.</p></div>SA PARTY HIREtag:help.sparkbooth.com,2010-04-06:Comment/493885072021-09-14T22:48:25Z2021-09-14T22:48:27Zstart up<div><p>Its sparkbooth 7</p></div>SA PARTY HIREtag:help.sparkbooth.com,2010-04-06:Comment/493885072021-09-14T23:04:17Z2021-09-14T23:04:17Zstart up<div><p>If you are using Version 7.0...<br>
you <em>shouldn't</em> have any issues with Adobe Air<br>
- <strong><em>I will need to review that and get back to you</em></strong></p></div>Joe Connelltag:help.sparkbooth.com,2010-04-06:Comment/493885072021-09-14T23:29:34Z2021-09-14T23:29:39Zstart up<div><p>Ok no problem, it just happened now when</p>
<p>I did an update.</p></div>SA PARTY HIREtag:help.sparkbooth.com,2010-04-06:Comment/493885072021-09-15T00:26:45Z2021-09-15T00:26:45Zstart up<div><p>Can you send a screenshot of the error message?</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/493885072021-09-15T02:41:24Z2021-09-15T02:41:29Zstart up<div class="WordSection1">
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<p class="MsoNormal"><b><span>From:</span></b> <span>John Wu [mailto:tender+d1b0a83fba@tenderapp.com]<br>
<b>Sent:</b> Wednesday, September 15, 2021 9:57 AM<br>
<b>To:</b> sapartyhire@bigpond.com<br>
<b>Subject:</b> Re: start up [Sparkbooth DSLR Questions #17091]</span></p>
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<p><b><span>From</span></b><span>: John Wu (Support staff)</span></p>
<div>
<p><span>Can you send a screenshot of the error message?</span></p>
</div>
<div>
<p><span>On Tue, Sep 14 at 04:29 PM PDT, SA PARTY HIRE wrote:</span></p>
<blockquote>
<div>
<p><span>Ok no problem, it just happened now when</span></p>
<p><span>I did an update.</span></p>
</div>
</blockquote>
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<p><span>Having trouble reading this? View this discussion online: <a href="http://help.sparkbooth.com/discussions/sparkbooth-dslr-beta/17091-start-up"><span>start up</span></a>.</span></p>
<p><span>Reply with #ignore to stop receiving notifications for this discussion.</span></p>
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</div>SA PARTY HIREtag:help.sparkbooth.com,2010-04-06:Comment/493885072021-09-15T02:53:18Z2021-09-15T02:53:18Zstart up<div><p>Have you tried uninstalling and reinstalling?</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/493885072021-09-15T06:01:44Z2021-09-15T06:01:44Zstart up<div><p>No, would I need a new activation code?</p>
<p>From: John Wu [mailto:<a href="mailto:tender+d1b0a83fba@tenderapp.com">tender+d1b0a83fba@tenderapp.com</a>]<br>
Sent: Wednesday, September 15, 2021 12:23 PM<br>
To: <a href="mailto:sapartyhire@bigpond.com">sapartyhire@bigpond.com</a><br>
Subject: Re: start up [Sparkbooth DSLR Questions #17091]</p>
<h1><a name="-please-reply-above-this-line-" class="anchor" href="#-please-reply-above-this-line-"></a>// Please reply above this line</h1>
<p>From: John Wu (Support staff)</p>
<p>Have you tried uninstalling and reinstalling?</p></div>SA PARTY HIREtag:help.sparkbooth.com,2010-04-06:Comment/493885072021-09-15T12:25:36Z2021-09-15T12:25:36Zstart up<div><p>You never run out of activations. - READ here<br>
<a href="http://help.sparkbooth.com/kb/activating-and-licensing/resetting-activations">http://help.sparkbooth.com/kb/activating-and-licensing/resetting-ac...</a></p>
<p>Uninstall Sparkbooth and reinstall it, that should fix your issue</p></div>Joe Connelltag:help.sparkbooth.com,2010-04-06:Comment/493885072021-09-15T14:19:20Z2021-09-15T14:19:20Zstart up<div><p>Uninstalling and reinstalling should not require you to reactivate.<br>
But if it does, you can reset the activations as Joe mentioned</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/493885072021-09-15T21:52:22Z2021-09-15T21:52:24Zstart up<div><p>Hello Joe,</p>
<p>I tried to uninstall but then got this message.</p>
<p>From: Joe Connell [mailto:<a href="mailto:tender+d1b0a83fba@tenderapp.com">tender+d1b0a83fba@tenderapp.com</a>]<br>
Sent: Wednesday, September 15, 2021 9:56 PM<br>
To: <a href="mailto:sapartyhire@bigpond.com">sapartyhire@bigpond.com</a><br>
Subject: Re: start up [Sparkbooth DSLR Questions #17091]</p>
<h1><a name="-please-reply-above-this-line-" class="anchor" href="#-please-reply-above-this-line-"></a>// Please reply above this line</h1>
<p>From: Joe Connell (Support staff)</p>
<p>You never run out of activations. - READ here<br>
<a href="http://help.sparkbooth.com/kb/activating-and-licensing/resetting-ac">http://help.sparkbooth.com/kb/activating-and-licensing/resetting-ac</a>... <a href="http://help.sparkbooth.com/kb/activating-and-licensing/resetting-activations">http://help.sparkbooth.com/kb/activating-and-licensing/resetting-activations</a></p>
<p>Uninstall Sparkbooth and reinstall it, that should fix your issue</p>
<p>On Tue, Sep 14 at 11:01 PM PDT, SA PARTY HIRE wrote:</p>
<p>No, would I need a new activation code?</p></div>SA PARTY HIREtag:help.sparkbooth.com,2010-04-06:Comment/493885072021-09-15T22:12:02Z2021-09-15T22:12:02Zstart up<div><p>I just tried redownloading the installer and it ran fine.<br>
Sounds like your hard drive might be corrupted which would have caused the<br>
Adobe Air error you had.</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/493885072021-09-15T22:31:42Z2021-09-15T22:31:45Zstart up<div><p>Strange I have Sparkbooth DSLR installed to the same</p>
<p>Computer and that runs fine.</p>
<p>From: John Wu [mailto:<a href="mailto:tender+d1b0a83fba@tenderapp.com">tender+d1b0a83fba@tenderapp.com</a>]<br>
Sent: Thursday, September 16, 2021 7:42 AM<br>
To: <a href="mailto:sapartyhire@bigpond.com">sapartyhire@bigpond.com</a><br>
Subject: Re: start up [Sparkbooth DSLR Questions #17091]</p>
<h1><a name="-please-reply-above-this-line-" class="anchor" href="#-please-reply-above-this-line-"></a>// Please reply above this line</h1>
<p>From: John Wu (Support staff)</p>
<p>I just tried redownloading the installer and it ran fine.<br>
Sounds like your hard drive might be corrupted which would have caused the<br>
Adobe Air error you had.</p>
<p>On Wed, Sep 15 at 02:52 PM PDT, SA PARTY HIRE wrote:</p>
<p>Hello Joe,</p>
<p>I tried to uninstall but then got this message.</p></div>SA PARTY HIREtag:help.sparkbooth.com,2010-04-06:Comment/493885072021-09-16T00:07:57Z2021-09-16T00:07:57Zstart up<div><p>Which version are you trying to install?</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/493885072021-09-16T01:05:56Z2021-09-16T01:05:56Zstart up<div><p>It’s the DLSR 7 but it won’t let me uninstall it first.</p>
<p>But I also have DLSR with no problem.</p>
<p>From: John Wu [mailto:<a href="mailto:tender+d1b0a83fba@tenderapp.com">tender+d1b0a83fba@tenderapp.com</a>]<br>
Sent: Thursday, September 16, 2021 9:38 AM<br>
To: <a href="mailto:sapartyhire@bigpond.com">sapartyhire@bigpond.com</a><br>
Subject: Re: start up [Sparkbooth DSLR Questions #17091]</p>
<h1><a name="-please-reply-above-this-line-" class="anchor" href="#-please-reply-above-this-line-"></a>// Please reply above this line</h1>
<p>From: John Wu (Support staff)</p>
<p>Which version are you trying to install?</p>
<p>On Wed, Sep 15 at 03:31 PM PDT, SA PARTY HIRE wrote:</p>
<p>Strange I have Sparkbooth DSLR installed to the same</p>
<p>Computer and that runs fine.</p></div>SA PARTY HIREtag:help.sparkbooth.com,2010-04-06:Comment/493885072021-09-16T01:28:29Z2021-09-16T01:28:29Zstart up<div><p>I do not know. See if this helps<br>
<a href="https://www.revouninstaller.com/blog/how-to-force-uninstall-a-program-that-wont-uninstall/">https://www.revouninstaller.com/blog/how-to-force-uninstall-a-progr...</a></p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/493885072021-09-16T01:53:12Z2021-09-16T01:53:12Zstart up<div><p>If you are still getting corrupted file download, here is the<br>
installer that I downloaded from the website and used<br>
<a href="https://www.dropbox.com/s/7gl62gwu7ajnb2v/sparkboothdslr7-setup.exe?dl=0">https://www.dropbox.com/s/7gl62gwu7ajnb2v/sparkboothdslr7-setup.exe...</a></p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/493885072021-09-19T23:37:27Z2021-09-19T23:37:27Zstart up<div><p>Hi John,</p>
<p>I don’t understand the force uninstall and the link</p>
<p>To download DLSR 7 is on a different computer. How do I</p>
<p>Copy it to the booth computer?</p></div>SA PARTY HIREtag:help.sparkbooth.com,2010-04-06:Comment/493885072021-09-20T01:09:10Z2021-09-20T01:09:10Zstart up<div><p>I do not know. try this tutorial <a href="https://youtu.be/-MrYjpEu260">https://youtu.be/-MrYjpEu260</a> or<br>
Google for other tutorials</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/493885072021-09-20T06:17:58Z2021-09-20T06:17:58Zstart up<div><p>I fixed I just when to your web site and downloaded</p>
<p>A new version and now it opens.</p>
<p>Thanks.</p></div>SA PARTY HIRE