tag:help.sparkbooth.com,2010-04-06:/discussions/sparkbooth-dslr-beta/16726-photohos-turn-whiteSparkbooth: Discussion 2021-05-15T17:48:34Ztag:help.sparkbooth.com,2010-04-06:Comment/491575522021-04-22T19:48:44Z2021-04-22T19:48:46ZPhotos Turn White<div><p>like this</p></div>ramazankrt93tag:help.sparkbooth.com,2010-04-06:Comment/491575522021-04-22T19:50:06Z2021-04-22T19:50:09ZPhotos Turn White<div><p>finally</p></div>ramazankrt93tag:help.sparkbooth.com,2010-04-06:Comment/491575522021-04-22T20:33:33Z2021-04-22T20:33:33ZPhotos Turn White<div><p>Could be you have a Screen Overlay set that is white<br>
and that is covering the photo...</p>
<p>Check in Settings > Photo booth > Screen overlays<br>
and make sure it is set to None<br>
see attached</p></div>Joe Connelltag:help.sparkbooth.com,2010-04-06:Comment/491575522021-04-22T20:43:49Z2021-04-22T20:43:49ZPhotos Turn White<div><p>no it's not :(</p></div>ramazankrt93tag:help.sparkbooth.com,2010-04-06:Comment/491575522021-04-22T20:46:17Z2021-04-22T20:46:17ZPhotos Turn White<div><p>I did a test and that did not happen to cause this...<br>
Can you go in to the Settings > Photo layout > Layout Editor<br>
and Save/Export your layout and ZIP it and send me the Zip file<br>
to my email ccuvideo @ gmail . com (no spaces)</p>
<p>Reason sending to my email is you may not be able to<br>
attach a ZIP file in this help forum</p>
<p>I will review your layout and not give up until I get this corrected</p></div>Joe Connelltag:help.sparkbooth.com,2010-04-06:Comment/491575522021-04-22T20:54:00Z2021-04-22T20:54:00ZPhotos Turn White<div><p>NOTE you can attach a ZIP file in your reply here</p></div>Joe Connelltag:help.sparkbooth.com,2010-04-06:Comment/491575522021-04-22T20:57:20Z2021-04-22T20:57:20ZPhotos Turn White<div><p>here is the zip file. By the way if you want, you can connect the pc with teamviewer</p></div>ramazankrt93tag:help.sparkbooth.com,2010-04-06:Comment/491575522021-04-22T21:24:33Z2021-04-22T21:24:33ZPhotos Turn White<div><p>OK... layout look fine...</p>
<p>I prefer to use Skype... where we can talk and<br>
we both can share our screens.<br>
Skype is free to use computer to computer.<br>
<a href="http://www.skype.com">www.skype.com</a> we can connect and get this fixed</p>
<p>Add me as a Contact using my email ccuvideo @ gmail . com (no spaces)<br>
and Skype will send me a Contact Request for me to accept...<br>
then I can call you in Skype.</p>
<p>This one is strange... but I do have a few ideas<br>
and I should be able to correct it when we skype</p></div>Joe Connelltag:help.sparkbooth.com,2010-04-06:Comment/491575522021-04-22T21:30:38Z2021-04-22T21:30:38ZPhotos Turn White<div><p>This happened to me once in a event some pictures were fine others were white and we found that it was our Webcam. That's why we always carry a spare.</p></div>Jorge Olivatag:help.sparkbooth.com,2010-04-06:Comment/491575522021-04-22T21:56:26Z2021-04-22T21:56:26ZPhotos Turn White<div><p>Thank You Joe, As you said, the problem was on camera. I called the staff working at the airport and we fixed the problem immediately.</p></div>ramazankrt93