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robert segulin's Avatar

robert segulin

08 Apr, 2021 03:36 AM

Hello just wondering how do I set the DLSR
for guests to upload to there Facebook on the night?
thanks,
Rob.

  1. Support Staff 1 Posted by Joe Connell on 08 Apr, 2021 12:39 PM

    Joe Connell's Avatar
  2. 2 Posted by SA PARTY HIRE on 08 Apr, 2021 09:10 PM

    SA PARTY HIRE's Avatar

    Hi Joe,

    Yes I was on that page send to guest but the configure is red.

    And if I clik on it asks me to log into my account?

  3. Support Staff 3 Posted by Joe Connell on 08 Apr, 2021 09:36 PM

    Joe Connell's Avatar

    You need to log in to your FaceBook account to set it up.,
    then the red dot will be green once you have it set up.

  4. 4 Posted by SA PARTY HIRE on 08 Apr, 2021 09:51 PM

    SA PARTY HIRE's Avatar

    Ok but how does the guest get the pics in their Facebook?

    Plus i have an error unable to create album?

  5. Support Staff 5 Posted by John Wu on 09 Apr, 2021 01:07 AM

    John Wu's Avatar

    Facebook removed the ability to automatically create albums and you can no
    longer post directly to the guests timeline.
    Make sure you are using Sparkbooth version 6 or higher which has been
    updated with all the recent changes.
    You need to go to Settings > Send To Guest > Facebook and select and
    authorize a photo hosting site to upload photos to. Then guests will be
    able to share the uploaded photo to their account.

  6. 6 Posted by SA PARTY HIRE on 11 Apr, 2021 10:54 PM

    SA PARTY HIRE's Avatar

    Hi John,

    I have version 5.0 and on a update it says I’m am

    Updated. How do I get version 6.0 ?

    Thanks,

    Rob.

  7. Support Staff 7 Posted by Jorge Oliva on 11 Apr, 2021 10:58 PM

    Jorge Oliva's Avatar

    Right now we're in version 7 you can upgrade here.

    https://secure.sparkbooth.com/upgrade/

  8. Support Staff 8 Posted by John Wu on 11 Apr, 2021 11:25 PM

    John Wu's Avatar

    If you have a license for version 6, download it from
    https://sparkbooth.com/download-archive

  9. 9 Posted by SA PARTY HIRE on 11 Apr, 2021 11:49 PM

    SA PARTY HIRE's Avatar

    Hi,

    Ok no problem what are the up grades I’m not sure

    If I need as its working ok?

    Thanks,

    Rob.

  10. Support Staff 10 Posted by John Wu on 11 Apr, 2021 11:59 PM

    John Wu's Avatar

    Both version 6 and 7 have free trials so you can try it out before
    upgrading.
    To upgrade, go to https://secure.sparkbooth.com/upgrade

  11. 11 Posted by SA PARTY HIRE on 12 Apr, 2021 09:51 PM

    SA PARTY HIRE's Avatar

    No problem,

    I might just up grade. Do I deactivate sparkbooth

    And then activate with the new code?

  12. Support Staff 12 Posted by Joe Connell on 12 Apr, 2021 10:08 PM

    Joe Connell's Avatar

    When you purchase an Upgrade, you will be sent (via email)
    a New License key and your old version will be deactivated.
    Use the new license key to Activate the Upgraded version.
    You will need to download the New version from the web site...

    Your older version will revert to Trial version, you can
    Uninstall that version after you have your newer
    Upgraded version Activated/Installed.

  13. 13 Posted by SA PARTY HIRE on 12 Apr, 2021 10:38 PM

    SA PARTY HIRE's Avatar

    Hi,

    I’m using a different computer to get the key though?

  14. Support Staff 14 Posted by John Wu on 13 Apr, 2021 01:56 PM

    John Wu's Avatar

    Or are you saying you need to purchase new licenses instead of upgrading?

  15. Support Staff 15 Posted by John Wu on 13 Apr, 2021 02:10 PM

    John Wu's Avatar

    Sorry. I think I was confused. You go to
    https://secure.sparkbooth.com/upgrade and enter the license you want to
    upgrade.

  16. 16 Posted by SA PARTY HIRE on 13 Apr, 2021 09:22 PM

    SA PARTY HIRE's Avatar

    No problem how do I upgrade onto my spark booth

    Computer if I have the key on a different computer.

  17. Support Staff 17 Posted by Joe Connell on 13 Apr, 2021 09:48 PM

    Joe Connell's Avatar

    You can copy your license key information
    and save as a TEXT file and add to a flash drive
    and insert the flash drive on your other computer
    and paste the text file to your new computer.

  18. 18 Posted by SA PARTY HIRE on 13 Apr, 2021 10:04 PM

    SA PARTY HIRE's Avatar

    Great, how do I put the up grade key in the computer.

  19. Support Staff 19 Posted by Joe Connell on 13 Apr, 2021 10:14 PM

    Joe Connell's Avatar

    You do know how to COPY a line of TEXT
    and Paste it into the text box for your license key??

    I guess you need to be shown how it is done...
    ...watch the video I have attached

  20. 20 Posted by SA PARTY HIRE on 14 Apr, 2021 01:15 AM

    SA PARTY HIRE's Avatar

    Yes of cause I do know but where on sparkbooth

    Does it go and how?

  21. Support Staff 21 Posted by John Wu on 14 Apr, 2021 01:20 AM

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  22. 22 Posted by SA PARTY HIRE on 14 Apr, 2021 09:41 AM

    SA PARTY HIRE's Avatar

    Hi John,

    Sorry I’m still not sure I don’t need to activate because

    Its activated, I what to upgrade. Do I deactivate sparkbooth then

    Re activate with a new Key?

  23. Support Staff 23 Posted by Jorge Oliva on 14 Apr, 2021 10:58 AM

    Jorge Oliva's Avatar

    Yes, your old version is activated your new key will not work with the old version when you deactivate the old version. you are going to need to download the new version first it will ask you for a key then insert the new key in the key area. very simple.
    Joe Said........
    When you purchase an Upgrade, you will be sent (via email) a New License key and your old version will be deactivated.
    Use the new license key to Activate the Upgraded version.
    You will need to download the new version from the web site

    Your older version will revert to the Trial version, you can Uninstall that version after you have your newer
    Upgraded version Activated/Installed

  24. Support Staff 24 Posted by John Wu on 14 Apr, 2021 02:05 PM

    John Wu's Avatar

    This is what happens when you upgrade:
    1. Go to https://secure.sparkbooth.com/upgrade. Enter the email address and key for the license you want to upgrade, and press Find Upgrade. Select the upgrade you want, and complete the payment.
    2. The license that you upgraded will be deactivated, and you will be emailed a new license
    3. If you have not already done so, you can go to https://sparkbooth.com/download to download and install the latest Sparkbooth version
    4. Start the latest Sparkbooth version, and press the Unlock button in the dialog that is displayed
    5. Follow the steps shown in the video at
    http://help.sparkbooth.com/kb/activating-and-licensing/using-your-license-key to activate the software

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