the photo appears only half

loic's Avatar

loic

23 May, 2020 06:33 AM

hello, I have a concern as soon as the photo is taken at the end it does not appear completely the whole photo except when I print everything appears, on the dsl it only appears in half here is the example below

  1. Support Staff 1 Posted by Joe Connell on 23 May, 2020 01:31 PM

    Joe Connell's Avatar

    It seems you have created a layout that you
    wanted to be full 4X6 Portrait (vertical style)
    but your PRINTER is set to CUT 2X6 or
    set for only a 2X6....
    Turn off the 2X6 cut in your PRINTER settings
    (not in the Sparkbooth Print settings)

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:

»

Already uploaded files

  • Capture_d’écran_(1).png 209 KB

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac