Mirror Greenscreen not working?

info's Avatar


23 Mar, 2020 02:16 PM

Hi, i’ve recently bought a green screen and can’t seem to get it to work on my mirror? Coming up as photo only option, no video, then just getting a photo with the green background?
Any help much appreciated

  1. Support Staff 1 Posted by John Wu on 23 Mar, 2020 02:33 PM

    John Wu's Avatar

    In Mirror Booth mode, it only has the photos only option since it does not
    show the live view during the session.

  2. Support Staff 2 Posted by Joe Connell on 23 Mar, 2020 03:22 PM

    Joe Connell's Avatar

    The MIRROR is your LIVE View

  3. 3 Posted by info on 23 Mar, 2020 06:08 PM

    info's Avatar

    Yeah but it isn’t working with the camera either, print is just a blank green screen?

    Sent from my iPhone

    On 23 Mar 2020, at 14:33, John Wu <[email blocked]> wrote:


  4. Support Staff 4 Posted by John Wu on 23 Mar, 2020 06:34 PM

    John Wu's Avatar

    Can you send a screenshot of your camera settings dialog? Press ctrl-3 to
    And screenshot of the Green Screen background dialog that you have
    selected? From camera settings, press the Background button

  5. Support Staff 5 Posted by Joe Connell on 23 Mar, 2020 06:38 PM

    Joe Connell's Avatar

    Did you set up a Green Screen background
    to be used in Cameras Settings? Ctrl+3
    see video attached

    attach a Saved single image and Saved layout
    that shows the GREEN background without the
    actual Background image
    PLUS capture a screen shot of the Camera settings
    showing that you have selected a Background image.

  6. John Wu closed this discussion on 04 Jun, 2020 03:16 PM.

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