tag:help.sparkbooth.com,2010-04-06:/discussions/sparkbooth-dslr-beta/15539-stolen-computerSparkbooth: Discussion 2020-06-04T15:14:47Ztag:help.sparkbooth.com,2010-04-06:Comment/481204992020-02-27T07:35:07Z2020-02-27T07:35:08ZStolen computer<div><p>I bought a dslr licence from you on october 30, 2019 with the following email adress: <a href="mailto:netzisalcedo@gmail.com">netzisalcedo@gmail.com</a><br>
Unfortunatelly the computer where it was activated got stolen (along with my cellphone and other things), so I'm writing to ask if you could revoke all the activations remotely, and maybe change the licence key since the thieves could get it form the computer.<br>
If not then tell please me what can be done. Thanks</p></div>netzisalcedotag:help.sparkbooth.com,2010-04-06:Comment/481204992020-02-27T08:10:37Z2020-02-27T08:10:37ZStolen computer<div><p>Changing the license key will deactivate any installs you have, and you<br>
will need to reactivate those installs using the new key. Is it ok to make<br>
the change now?</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/481204992020-02-27T21:49:35Z2020-02-27T21:49:35ZStolen computer<div><p>yes, do so please</p></div>netzisalcedotag:help.sparkbooth.com,2010-04-06:Comment/481204992020-02-28T04:57:00Z2020-02-28T04:57:00ZStolen computer<div><p>I changed the license key and sent a recover license email with the new key</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/481204992020-02-28T07:11:13Z2020-02-28T07:11:13ZStolen computer<div><p>Thank you =)</p></div>netzisalcedo