Photos upside down

compras's Avatar

compras

26 Feb, 2020 07:05 AM

Hi, I’ve been meaning to bring this up for some while.
On one of our booths we have installed a Sony webcam upside down.
Until vr. 6 everything worked out fine, but since we upgraded to vr. 6 the photos in the 3rd folder, the one which holds the original photos from the camera are all upside down. Before they were OK

Can you address this issue please, it would be great not to have to turn the photos round after each event

Regards

  1. Support Staff 1 Posted by John Wu on 26 Feb, 2020 08:18 AM

    John Wu's Avatar

    Can you send your log by holding down shift-ctrl-9 from Sparkbooth's main
    screen?
    Or see http://help.sparkbooth.com/kb/how-to/sending-support-requests

  2. 2 Posted by compras on 26 Feb, 2020 09:25 AM

    compras's Avatar

    Yes; done

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