Multi layout live cutout preview in Version 6.1

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Stefan

05 Dec, 2019 03:58 PM

In the layout selection, I offer the guest 3: 2 and 1: 1 and 4: 3 layouts.

In the preview, the live clip is displayed correctly only when the countdown starts. Before you can see the excerpt from the previous session. That's not all that nice and confused.

Here is a video about it:
https://www.dropbox.com/s/sowtpj43il0qmpb/multi_layout_error.mp4?dl=0

And another question:
Can I set it so that NO layout is preselected in the layout selection? I had set that up recently and did not make it anymore :-)

  1. Support Staff 1 Posted by Joe Connell on 05 Dec, 2019 04:19 PM

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    RE: Can I set it so that NO layout is pre selected in the layout selection? I had set that up recently and did not make it anymore :-)

    That has NEVER been an option... there must be a layout as default for the software to have a starting point... as I know, the only way to not have a layout as the default with no photo boxes is to create a NO PHOTO box layout and leave as the default. But I can not see any good reason to do this.

  2. 2 Posted by Stefan on 05 Dec, 2019 04:45 PM

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    The version of you with NO Photobooth layout really makes no sense :-)

    The reason for my question: Some guests click on "continue" without consciously choosing. If this is not possible without a choice, the guest must make a conscious choice.

    And I'm still sure that I had it without a selection :)

  3. Support Staff 3 Posted by John Wu on 05 Dec, 2019 04:48 PM

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    That was a change made to 6.1 so it there is a default selection to allow
    guests to continue without making a choice.

  4. Support Staff 4 Posted by Joe Connell on 05 Dec, 2019 04:52 PM

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    YES I agree that is why I said
    I can not see any good reason to do this.

    I think I now understand how you had it set that appeared no default layout.

    You had the Screen Settings (Ctrl+2) set up
    for the guest user to make the selection
    Before the session begins Read here
    http://help.sparkbooth.com/kb/getting-started/start-screen-settings

  5. Support Staff 5 Posted by John Wu on 05 Dec, 2019 05:22 PM

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    Ok, just reviewed your video. I will look into the resizing of the live
    view after the layout is selected.

  6. 6 Posted by Stefan on 05 Dec, 2019 05:29 PM

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    That was a change made to 6.1 so it there is a default selection to allow guests to continue without making a choice.

    Understand. It has been changed in the new version and I can not use it without preselection.

  7. Support Staff 7 Posted by John Wu on 05 Dec, 2019 07:55 PM

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    I just tried with 6.1.38 and 6.1.39, and the live view is resizing to the
    selected photo layout before the photo layout selection screen disappears.
    What version was that happening on?

  8. 8 Posted by Stefan on 05 Dec, 2019 09:22 PM

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    My video was created with the 6.1.39. The error only happens if you choose a layout with a different aspect ratio than in the previous session.

    If your last session used a 1: 1 aspect ratio layout, then you'll need to use a 3: 2 or 4: 3 layout to see the error.

  9. Support Staff 9 Posted by John Wu on 05 Dec, 2019 09:26 PM

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    Got it. I will try that. Thanks

  10. 10 Posted by Stefan on 05 Dec, 2019 09:33 PM

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    Addendum: The error is probably only occur when under Strg-2 Preview Only is activated.

  11. Support Staff 11 Posted by John Wu on 05 Dec, 2019 09:35 PM

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    Sorry, I do not know what that means. Can you clarify?

  12. 12 Posted by Stefan on 05 Dec, 2019 09:46 PM

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    This setting must be active. Only then does the error occur

  13. Support Staff 13 Posted by John Wu on 05 Dec, 2019 09:47 PM

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    Now I see the issue. Thanks!

  14. Support Staff 14 Posted by John Wu on 06 Dec, 2019 01:04 AM

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    Can you try this new build and let me know if it fixes the issue?
    https://www.dropbox.com/s/ka9t4j1kar6nc0v/sparkboothdslr-6.1.40.exe?dl=0

  15. 15 Posted by Stefan on 06 Dec, 2019 04:25 PM

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    Now it works very nice in 6.1.40. Thanks a lot! And as always super fast. Believe it never took more than a day after understanding the issues :-)

  16. Support Staff 16 Posted by John Wu on 06 Dec, 2019 04:33 PM

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    Thanks for reporting and helping me figure out the issue

  17. Support Staff 17 Posted by John Wu on 10 Dec, 2019 09:13 PM

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    In 6.1.42, there is a setting to disable the default selection for the
    starting screens

  18. 18 Posted by Stefan on 10 Dec, 2019 09:37 PM

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    great, thank you

  19. Stefan closed this discussion on 29 Dec, 2019 06:54 PM.

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