sparkbooth freezing during sessions

Matt commane 's Avatar

Matt commane

20 Oct, 2019 01:20 PM

have used sparkbooth DSLR for few years now and when left unsupervised with out staff and even with staff it freezes up and needs to be rebooted over 10 times in a session
this causes great issues with customers and am now at the point of changing software if cant work this issue out
we like sparkbooth and prefer not to change but hoping for a simple solution
we have had this issue through many updates so dont believe its an update issue

  1. Support Staff 1 Posted by Jorge Oliva on 20 Oct, 2019 02:36 PM

    Jorge Oliva's Avatar

    We need you to open the software on the view screen press the keys ctrl shift 9 at the same time write freeze on the box press send.

  2. John Wu closed this discussion on 02 Dec, 2019 05:37 AM.

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