CANON 1000D

Jesús's Avatar

Jesús

11 Sep, 2019 09:36 PM

Hola, es compatible con esta camara? El programa se cuelga continuamente y no funciona.

  1. Support Staff 1 Posted by John Wu on 11 Sep, 2019 09:41 PM

    John Wu's Avatar

    Yes, it is compatible. Can you send your log by holding down shift-ctrl-9
    from Sparkbooth's main screen?
    Or see http://help.sparkbooth.com/kb/how-to/sending-support-requests

  2. 2 Posted by Jesús on 11 Sep, 2019 09:46 PM

    Jesús's Avatar

    No puedo hacer captura de pantalla, al conectar la cámara, el ordenador no responde y tengo que reiniciarlo. Compré la licencia hace dos días con el e-mail [email blocked]

    Conecto la camara y aparece un mensaje que no termina de borrarse, se queda la pantalla bloqueada y no responde. El mensaje habla sobre la alimentación de la camara. Cable o batería. Necesito el programa con urgencia y no funciona...

  3. Support Staff 3 Posted by John Wu on 11 Sep, 2019 10:12 PM

    John Wu's Avatar

    I am not asking for a screenshot. I am asking for you to send your log by
    holding down shift-ctrl-9 from Sparkbooth's main screen.

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