Connection to mailchimp

Jennifer Cruse's Avatar

Jennifer Cruse

11 Sep, 2019 03:52 PM

Hi. I am having trouble connecting sparkbooth to mailchimp. I enter the username/password and it gets stuck at "please wait".

  1. Support Staff 1 Posted by John Wu on 11 Sep, 2019 04:40 PM

    John Wu's Avatar

    Looks like MailChimp updated their sign in page to no longer work with
    older browsers. Try this:

    1. Make sure you have the latest version of Google Chrome, Firefox, or
    Microsoft Edge installed, and set as the default web browser.
    2. Make sure you have updated to the latest version of Sparkbooth
    3. In Sparkbooth, go to the MailChimp setting. Hold down the ctrl key and
    click the Login button. This is will open the sign in page in your default
    web browser.
    4. After you have signed into MailChimp and given Sparkbooth authorization,
    copy the authorization code or url
    5. Switch back to Sparkbooth and paste the code into the dialog that is
    displayed and press OK

  2. John Wu closed this discussion on 30 Sep, 2019 10:37 PM.

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