tag:help.sparkbooth.com,2010-04-06:/discussions/sparkbooth-dslr-beta/14336-photos-are-blurrySparkbooth: Discussion 2019-09-30T22:36:31Ztag:help.sparkbooth.com,2010-04-06:Comment/475329832019-08-16T18:55:01Z2019-08-16T18:55:01ZPhotos are blurry<div><p>Sorry, we do not have telephone support. Can you send your log by holding<br>
down shift-ctrl-9 from Sparkbooth's main screen?<br>
Or see <a href="http://help.sparkbooth.com/kb/how-to/sending-support-requests">http://help.sparkbooth.com/kb/how-to/sending-support-requests</a></p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/475329832019-08-16T18:57:42Z2019-08-16T18:57:43ZPhotos are blurry<div><p>Done, but it came under my company email of <a href="mailto:lighthousephotoboothmi@gmail.com">lighthousephotoboothmi@gmail.com</a></p></div>Heathertag:help.sparkbooth.com,2010-04-06:Comment/475329832019-08-16T19:01:16Z2019-08-16T19:01:16ZPhotos are blurry<div><p>I do not see the request. Did you press the OK button after the request<br>
support dialog was displayed? And was your computer connected to the<br>
internet?</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/475329832019-08-16T19:07:45Z2019-08-16T19:07:46ZPhotos are blurry<div><p>Wheel keeps spinning like it wont sent but I'm connected to internet just fine.</p></div>Heathertag:help.sparkbooth.com,2010-04-06:Comment/475329832019-08-16T19:21:26Z2019-08-16T19:21:28ZPhotos are blurry<div><p>It sent now</p></div>Heathertag:help.sparkbooth.com,2010-04-06:Comment/475329832019-08-16T19:25:32Z2019-08-16T19:25:32ZPhotos are blurry<div><p>I see a couple issues:</p>
<p>The log shows that your camera is not set to auto focus (isAF = false). If<br>
you plan to use manual focus, you should manually adjust the focus after<br>
you setup the booth.<br>
The processor of the computer you are using is very under powered which<br>
will cause problems running the software. The recommended processor is i5<br>
2.5 Ghz or better.<br>
<a href="https://www.cpubenchmark.net/cpu.php?cpu=AMD+E1-1200+APU&id=1427">https://www.cpubenchmark.net/cpu.php?cpu=AMD+E1-1200+APU&id=1427</a></p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/475329832019-08-16T19:42:03Z2019-08-16T19:42:03ZPhotos are blurry<div><p>Here is a suggestion if you have no knowledge<br>
using a DSLR camera...</p>
<p>1) Start with the Camera set for AF (on the lens ring)<br>
2) Have someone stand in your booth area where they<br>
would normally stand to do a photo booth session.<br>
3) Using a layout that has more than one photo \ Start the session (in AF)<br>
4) <strong>As soon as the first photo is taken (in AF) switch the AF to MF<br>
- this will Lock the focus to where the person is standing and<br>
the rest of the photos should be in focus</strong></p></div>Joe Connelltag:help.sparkbooth.com,2010-04-06:Comment/475329832019-08-16T19:45:46Z2019-08-16T19:45:46ZPhotos are blurry<div><p>Thanks. Everything I saw said to use manual focus so that's why it is on<br>
that. I'll try your tips to see if it works. I had to leave the venue so I<br>
cannot access it anymore today. Some stuff says to use a light backdrop<br>
with your program. I've always used black but should I get a lighter one?</p></div>Heather Blaszczyktag:help.sparkbooth.com,2010-04-06:Comment/475329832019-08-16T23:59:24Z2019-08-16T23:59:24ZPhotos are blurry<div><p>This is a good video on how to set up a DSLR even if its another software it still works with spark booth<br>
<a href="https://www.youtube.com/watch?v=zjEmM0cNKHs&index=2&list=PL">https://www.youtube.com/watch?v=zjEmM0cNKHs&index=2&list=PL</a>...</p></div>Jorge Olivatag:help.sparkbooth.com,2010-04-06:Comment/475329832019-08-17T01:44:38Z2019-08-17T01:44:38ZPhotos are blurry<div><p>Thanks! It worked great with other programs but is having trouble now. I'm<br>
excited to use Sparkbooth now, just have to get it all dialed in right. I<br>
will watch this and update the settings tomorrow. Thanks for the help.</p></div>Heather Blaszczyk