Sparkbooth : Black Screen

Laurent 's Avatar

Laurent

31 May, 2019 12:05 PM

Hello,

I'm using SparkBooth (latest version) in Mirror mode. I have a black screen problem.
During my last performance I had 5 stops in 1:30

Here's every time I have to do it.

- Black screen
- ESC key on the keyboard
- Sparkbooth blocked on the CountDowns

Resolution:
I'm closing Sparkbooth
I restart Sparkbooth.
I switch to full screen mode and it displays black screen
I close and restart Sparkboot OK operation

  1. Support Staff 1 Posted by Jorge Oliva on 31 May, 2019 01:02 PM

    Jorge Oliva's Avatar

    Can you send your log by holding down shift-ctrl-9 from Sparkbooth's main
    screen?
    Or see http://help.sparkbooth.com/kb/how-to/sending-support-requests

  2. John Wu closed this discussion on 10 Jul, 2019 08:54 PM.

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