Trocar e-mail

Periandro's Avatar

Periandro

28 May, 2019 05:10 PM

Olá, tenho uma licença da sparkbooth que comprei a 4 anos. Versão 4.3.113. Gostaria de trocar o e-mail. No momento está para [email blocked]. Gostaria de colocar para [email blocked]. É possível?

Mais uma pergunta, é possível fazer o upgrade desta licença? Colocar uma mais completa, em português, para uso em cabines fotográficas e espelho mágico? Como faço para fazer? Qual o valor devo pagar?

  1. Support Staff 1 Posted by John Wu on 28 May, 2019 05:15 PM

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    How did you get [email blocked] license? Did you buy the
    photo booth from them?

  2. 2 Posted by Periandro on 29 May, 2019 09:44 AM

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    Sim John! Comprei deles. E estou muito satisfeito.

  3. Support Staff 3 Posted by John Wu on 29 May, 2019 03:01 PM

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    Sparkbooth licenses are non-transferable which means
    [email blocked] did not have the right to give you their
    license. So you will have to purchase your own license. You can do that at
    https://secure.sparkbooth.com/checkout/SPARKBOOTH6-DSLR?lang=pt-BR

  4. 4 Posted by Periandro on 08 Jun, 2019 08:04 PM

    Periandro's Avatar

    Ola. Fiz várias tentativas de compra sem sucesso. Poderiam me dar uma outra solução?

  5. 5 Posted by Periandro on 08 Jun, 2019 08:11 PM

    Periandro's Avatar

    Estou também com problemas em minha licença atual. O e-mail [email blocked] não existe mais. Como fazer neste caso?

  6. Support Staff 6 Posted by John Wu on 08 Jun, 2019 08:39 PM

    John Wu's Avatar

    I sent you a PayPal invoice. Try paying the invoice. If you continue to
    have payment issues, you can contact PayPal and reference the invoice.
    Most of the time when paying from Brazil it helps to sign into a PayPal
    account and then use a credit card authorized for the account. It may also
    help to contact the credit card company to authorize the payment.

  7. 7 Posted by Periandro on 11 Jun, 2019 06:36 PM

    Periandro's Avatar

    Continuo a ter problemas para pagamento. Estou interessado na compra. Peço que me ajudem. Tem alguma conta em banco nos Estados Unidos que possamos fazer o depósito aqui do Brasil?

  8. Support Staff 8 Posted by John Wu on 11 Jun, 2019 06:42 PM

    John Wu's Avatar

    I can only take payments via PayPal. If you are having issues, you should
    create a PayPal account and register your credit card with the account.
    Then sign into the PayPal account to make the payment.

  9. Support Staff 9 Posted by John Wu on 13 Jun, 2019 12:43 AM

    John Wu's Avatar

    I see you were able to pay the invoice. I just emailed you the license key.
    How were you able to resolve the payment issue?

  10. 10 Posted by Periandro on 20 Jun, 2019 03:21 AM

    Periandro's Avatar

    Havia um impedimento da PayPal. Liguei para eles e consegui resolver. Obrigado pela ajuda. Deu certo.
    Gostaria de saber como faço para ativar o modo Espelho Mágico no software?
    Gostaria de saber se posso ativar no mesmo computador a licença para usar NIKON também?

  11. Support Staff 11 Posted by Joe Connell on 20 Jun, 2019 03:30 AM

    Joe Connell's Avatar

    To use the Mirror mode go to Settings Ctrl+1 > Premium and
    in the drop down select App Mode and check the Mirror booth
    and click Switch
    The software will close and reopen in Mirror mode
    (see attached English / Spanish screen shots)

    You have a DSLR license so you can download the Canon
    OR the Nikon version of the software...

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