Joe Connell on 12 May, 2019 03:46 PM
+Well first issue I see is you are using the DSLR version 6.0
with a computer that doesn't meet the minimum system requirements.
You have == SYSTEM INFO == Name
Intel(R) Core(TM) i7-8650U CPU @ 1.90GHz
and for the DSLR 6.0 version you need
System Requirements: Windows (7 or later), compatible Canon
or Nikon DSLR camera, 4GB or more RAM, and
Intel i5 processor or better (2.5Ghz or faster)
There can also be the camera setting for format = Large Fine Jpeg
that can be too big causing your camera to over work and shut down.
John will reply soon and provide additional support.
on 12 May, 2019 04:14 PM
Ok thank you Joe, I was afraid it was my computer again. The guys at best
buy covinced me that it would be fast enough even though its not a 2.5 ghz.
Ok ill tey changing the jpeg settings and see if that helps. Thank so for
your quick response. I really really appreciate it.