Connecting Nikon DSLR

Sandra's Avatar

Sandra

11 May, 2019 04:21 PM

It state no camera detected

  1. Support Staff 1 Posted by John Wu on 11 May, 2019 04:33 PM

    John Wu's Avatar

    Can you send your log by holding down shift-ctrl-9 from Sparkbooth's main
    screen?
    Or see http://help.sparkbooth.com/kb/how-to/sending-support-requests
    Also what camera model are you using?

  2. 2 Posted by Sandra Hardy on 11 May, 2019 05:03 PM

    Sandra Hardy's Avatar

    I have sent the log and I am using a Nikon D3300
    Sandra On Saturday, May 11, 2019, 9:33:38 AM PDT, John Wu <[email blocked]> wrote:

      #yiv6276267639 pre {width:92%;margin:10px 2%;padding:5px 2%;background:#efefef;border:1px solid #d6d6d6;}#yiv6276267639 blockquote {margin-left:0;padding-left:1em;border-left:5px solid #ccc;}
    |

  3. Support Staff 3 Posted by Joe Connell on 11 May, 2019 05:49 PM

    Joe Connell's Avatar

    Sorry, that model is not on the list of compatible Nikon cameras
    Compatible Nikon Cameras:

    Nikon 1 V3, Nikon D3, D3X, D5, D4S, D90, D300, D300S,
    D500, D600, D610, D700, D750, D800, D810, D850,
    D5000, D5100, D5200, D5300, D5500, D5600,
    D7000, D7100, D7200, D7500, z6, z7

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