NEED OLD SETTINGS FROM DE-ACTIVATED COPY OF DSLR 5.XX HELP

Tyler Erdie's Avatar

Tyler Erdie

11 May, 2019 02:41 PM

Was speaking to Joe this morning and didn't realize that the 6.xx copy did not import the settings from 5.0
I have no way to recover these settings as it says my license has been upgraded and 0 days remain. John can you please help me?!?! I have an event tonight and I need this working.

  1. Support Staff 1 Posted by John Wu on 11 May, 2019 02:48 PM

    John Wu's Avatar

    You can use your new license to reactivate version 5 and then you can
    export the settings. After you have done that deactivate the install, see
    http://help.sparkbooth.com/kb/activating-and-licensing/deactivate-install

  2. 2 Posted by Tyler Erdie on 11 May, 2019 03:03 PM

    Tyler Erdie's Avatar

    Okay... does that activate another.... license.? Meaning I have 2 now?

  3. Support Staff 3 Posted by John Wu on 11 May, 2019 03:48 PM

    John Wu's Avatar

    You can use your version 6 license to activate version 5.

  4. John Wu closed this discussion on 11 Jun, 2019 03:20 PM.

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