NEED OLD SETTINGS FROM DE-ACTIVATED COPY OF DSLR 5.XX HELP

Tyler Erdie's Avatar

Tyler Erdie

11 May, 2019 02:41 PM

Was speaking to Joe this morning and didn't realize that the 6.xx copy did not import the settings from 5.0
I have no way to recover these settings as it says my license has been upgraded and 0 days remain. John can you please help me?!?! I have an event tonight and I need this working.

  1. Support Staff 1 Posted by John Wu on 11 May, 2019 02:48 PM

    John Wu's Avatar

    You can use your new license to reactivate version 5 and then you can
    export the settings. After you have done that deactivate the install, see
    http://help.sparkbooth.com/kb/activating-and-licensing/deactivate-install

  2. 2 Posted by Tyler Erdie on 11 May, 2019 03:03 PM

    Tyler Erdie's Avatar

    Okay... does that activate another.... license.? Meaning I have 2 now?

  3. Support Staff 3 Posted by John Wu on 11 May, 2019 03:48 PM

    John Wu's Avatar

    You can use your version 6 license to activate version 5.

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:

»

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac

Recent Discussions

19 May, 2019 05:28 AM
18 May, 2019 11:54 PM
18 May, 2019 10:37 PM
18 May, 2019 07:57 PM
18 May, 2019 05:53 PM