Continuous Power with Canon

Jaswin's Avatar

Jaswin

01 May, 2019 07:40 PM

Hi

i use a canon 750D DSLR. i purchased a canon power adaptor which i want to use instead of battery. it works fine on camera.
but when i use this and the camera is on sparkbooth, it doesnt display live view. it keeps asking me to disable auto power off.
auto power is disabled.

i have the latest version of DSLR.

another issue i have is, when a photo is taken, the screen shows a white screen, and then the pic taken is shown on the pic marker. this is very confusing to guests, as most of them move when the white screen appears and the photo gets messed up since the pic is only taken when the white screen shows. can we not change this white screen to something else?

kindly assist.

als

  1. Support Staff 1 Posted by John Wu on 01 May, 2019 08:20 PM

    John Wu's Avatar

    For enabling live view, see
    http://help.sparkbooth.com/kb/sparkbooth-dslr/enabling-dslr-live-view

    The warning for disabling auto power off is always displayed when the
    camera connects. Sparkbooth does not have a way to read that setting on
    your camera.

    You can change the white screen to another color or completely transparent.
    But it sound like the real issue might be the duration which is come when
    the command is sent to the camera to take a photo and when the photo is
    downloaded to the computer. You can decrease that time by setting the
    camera to take smaller photos, use manual focus, and manual mode.

  2. Support Staff 2 Posted by John Wu on 01 May, 2019 08:24 PM

    John Wu's Avatar

    Changing the white screen is under Camera settings

  3. 3 Posted by Jaswin Moodley ... on 01 May, 2019 08:38 PM

    Jaswin Moodley - Indio Group's Avatar

    I will try that.

    Also, i see a setting for 300dpi and 600dpi photo ? I am using 750d and
    mitsubishi d80 dw printer. Which setting should i use ?

    Can u advise the correct setting for manual mode on 750d whilst using
    external wireless triggered flash.

    Another issue, when my photos get emailed, it comes from Name Events. Where
    do i change this ? My email address is [email blocked] , but id like
    the from to show InstaSnap

  4. Support Staff 4 Posted by John Wu on 01 May, 2019 08:44 PM

    John Wu's Avatar

    What is the email address of your license?

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