tag:help.sparkbooth.com,2010-04-06:/discussions/sparkbooth-dslr-beta/13567-2-bugs-discoveredSparkbooth: Discussion 2019-04-12T15:06:34Ztag:help.sparkbooth.com,2010-04-06:Comment/471120252019-03-25T17:42:11Z2019-03-25T17:42:12Z2 bugs discovered<div><p>Hello, I'm still testing the demo "Sparkbooth DSLR Canon", in advance a very good software.<br>
but I discovered 2 errors:</p>
<p>the first:<br>
Touch Controls→ on screen keyboard→ qwertz (germany)<br>
if i set the qwertz (germany) keyboard, it only changed to qwertz (germany) at "Lock Application" and "Pinterest" share to, but not at "Email", "Twitter" and "Facebook" share.<br>
"Email", "Twitter" and "Facebook" share, on screen keyboard is still qwertz (US,UK) So a customer who has the email address like mü<a href="mailto:ller@gmx.de">ller@gmx.de</a> could not enter his email address because of "ä" (he need the qwertz (germany) on screen keyboard).</p>
<p>the second:<br>
Sart Screen Settings→ Preview only→ show thumbnails<br>
if I upload twice the same file, no matter what format (. txt. html. jpeg) and then upload another file, Sparkbooth freezes<br>
For example:<br>
1. I upload test.txt<br>
2. I upload test.txt<br>
3. I upload test.html or test.jpeg<br>
4. sparkbooth gets stuck<br>
5. after reboot I can no longer upload a file<br>
6. only reset with reset.bat helps</p>
<p>You can solve this mistakes?</p></div>paultag:help.sparkbooth.com,2010-04-06:Comment/471120252019-03-25T17:48:09Z2019-03-25T17:48:09Z2 bugs discovered<div><p>I will look into it.<br>
Can you send a screenshot for the second item that you are referring to?</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/471120252019-03-25T18:29:59Z2019-03-25T18:30:01Z2 bugs discovered<div><p>the second:<br>
better described:<br>
1. I upload test.txt<br>
2. I upload the same test.txt<br>
3. I upload test.html or test.jpeg<br>
4. sparkbooth gets stuck, I can not make more settings, but the animationon on the left continues<br>
5. after reboot I can upload a file but it remains empty, no matter what format (. txt. html. jpeg)<br>
6. only reset with "Sparkbooth DSLR Canon 6 / reset.bat" helps</p></div>paultag:help.sparkbooth.com,2010-04-06:Comment/471120252019-03-25T18:46:42Z2019-03-25T18:46:42Z2 bugs discovered<div><p>the first mistake is more important for me (Touch Controls→ on screen keyboard→ qwertz (germany) )</p>
<p>the second mistake (Sart Screen Settings→ Preview only→ show thumbnails) can be avoided, Does not really disturb me if you know him</p></div>paultag:help.sparkbooth.com,2010-04-06:Comment/471120252019-03-25T19:17:59Z2019-03-25T19:17:59Z2 bugs discovered<div><p>Can you send your log by holding down shift-ctrl-9 from Sparkbooth's main<br>
screen?<br>
Or see <a href="http://help.sparkbooth.com/kb/how-to/sending-support-requests">http://help.sparkbooth.com/kb/how-to/sending-support-requests</a></p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/471120252019-03-25T21:24:58Z2019-03-25T21:25:00Z2 bugs discovered<div><p>yes i send my log to you, please check.</p>
<p>the second: (Sart Screen Settings→ Preview only→ show thumbnails)<br>
as already said it is not an important problem for me.<br>
problems arise when I upload 2 times the same file. to test it, I have created a test.txt file with the content "testtesttest", I upload test.txt, then I upload the same test.txt (now the thumbnail its emty like you see on screenshot(17).png, then I upload test.jpeg now sparkbooth gets stuck, I can not make more settings...............</p>
<h2><a name="here-the-error-from-the-log-again-" class="anchor" href="#here-the-error-from-the-log-again-"></a>here the error from the log again:</h2>
<p>Mon Mar 25 2019 09:48:38 PM ANE statusHandle status error error<br>
Mon Mar 25 2019 09:48:48 PM StageWebViewBridge.onWebViewError The protocol is not supported.<br>
Mon Mar 25 2019 09:49:13 PM uncaughtError: 3003, Error, Error #3003<br>
Error: Error #3003<br>
at com.johnwupresents.sparkbooth.controllers.tasks::DisclosureScreenSetup/browseHandler() at com.johnwupresents.utils::FileSelectionCacher/complete()</p>
<h2><a name="-at-com-johnwupresents-utils-fileselectioncacher-oncopy-" class="anchor" href="#-at-com-johnwupresents-utils-fileselectioncacher-oncopy-"></a> at com.johnwupresents.utils::FileSelectionCacher/onCopy()</h2>
<hr>
<hr>
<p>the first:<br>
Touch Controls→ on screen keyboard→ qwertz (germany)<br>
for me of very great importance and for others too!<br>
can you say something about the problem?<br>
I do not think that it is a bug, it was forgotten to program.<br>
its not only qwertz (germany) also qwertz (france) and qwertz(south slavic latin)<br>
on screen keyboard is still qwertz (US,UK) for "Email" and "Twitter" share</p>
<p>Screenshot (5).png = "Lock Application" qwertz (germany) keyboard nice it works<br>
Screenshot (6).png = "Twitter share" its not qwertz (germany) keyboard its qwertz (US,UK)<br>
Screenshot (7).png = "Email share" its not qwertz (germany) keyboard its qwertz (US,UK)</p></div>paultag:help.sparkbooth.com,2010-04-06:Comment/471120252019-03-25T21:29:06Z2019-03-25T21:29:06Z2 bugs discovered<div><p>I understand the keyboard issue. It is because there is a separate keyboard<br>
for emailing. I have added those other characters to the email keyboard in<br>
the next update.</p>
<p>For the second item, I thought you where talking about something else (Sart<br>
Screen Settings→ Preview only→ show thumbnails). But I see now you are<br>
referring to the disclosure screen. That error means it is unable to copy<br>
the selected file. Are you running the application with administrator<br>
permissions?</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/471120252019-03-25T22:47:29Z2019-03-25T22:47:31Z2 bugs discovered<div><p>For the second:<br>
yes as admin, have you tried to upload the same .txt file 3 times?<br>
Sart Screen Settings→confirm to continue window→ see on screenshot(30)<br>
confirm to continue window is not empty?<br>
if the problem occurs only on my PC, it not important to me ,I just wanted to point it out.</p>
<p>The first:<br>
sounds good waiting for the update, thanks</p></div>paultag:help.sparkbooth.com,2010-04-06:Comment/471120252019-03-25T23:07:01Z2019-03-25T23:07:01Z2 bugs discovered<div><p>Ok, if you select the same file twice - there is an issue. Might be a<br>
caching issue. I will look into it.</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/471120252019-03-26T00:59:26Z2019-03-26T00:59:26Z2 bugs discovered<div><p>I think I fixed the issue, can you try this build and let me know? It also<br>
has the updated email keyboard too.<br>
<a href="https://www.dropbox.com/s/ix2nopz53rzwl7t/sparkboothdslr-setup.exe?dl=0">https://www.dropbox.com/s/ix2nopz53rzwl7t/sparkboothdslr-setup.exe?...</a></p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/471120252019-03-26T01:53:32Z2019-03-26T01:53:33Z2 bugs discovered<div><p>WOW!<br>
the first:<br>
keyboard for emailing Works great!!!</p>
<p>the second:<br>
I can not freeze the software anymore :D, works great</p>
<p>great support!!! i hope i could help too</p></div>paultag:help.sparkbooth.com,2010-04-06:Comment/471120252019-03-26T17:32:25Z2019-03-26T17:32:25Z2 bugs discovered<div><p>Sorry, it took me a while to understand the issue.</p></div>John