marlee's Avatar


22 Jan, 2019 10:50 PM

Hello I have the timer set up on mine but its very slow and takes forever to take a photo and half my guest walk out by the 3rd photo

  1. Support Staff 1 Posted by John Wu on 22 Jan, 2019 11:22 PM

    John Wu's Avatar

    Do you mean count down? Can you record a video of what you are seeing?

  2. Support Staff 2 Posted by Joe Connell on 22 Jan, 2019 11:24 PM

    Joe Connell's Avatar

    I suspect it is your settings or the computer
    is not running with the System Requirements
    needed to run smoothly.
    From the main screen in the software, (where you do sessions)
    Hold down the Ctrl + Shift + 9 keys (all at the same time)
    a new window will open - type Timer in comments and send / OK

    This will send us more info on your system to help you

  3. John Wu closed this discussion on 05 Feb, 2019 04:51 PM.

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